Delivery Manager - Digital & Technology

Job Location:  Gateway House

Job Description: 

Main duties and responsibilities

De Montfort University (DMU) is a vibrant, globally minded institution committed to delivering an outstanding educational experience and fostering an inclusive, supportive environment. As part of our ambitious transformation of the Technology Directorate, we are seeking an experienced Delivery Manager to strengthen and evolve our digital and technology delivery capability. 

As Delivery Manager, you will play a pivotal role in driving the successful delivery of digital and technology initiatives across the university. You will lead a team of Project Managers and delivery professionals, ensuring that our services meet current needs while aligning with long-term strategic goals. This is a senior leadership role that blends delivery expertise with people management, stakeholder engagement, and continuous improvement.

Key Responsibilities: 

• Lead and manage delivery teams across a portfolio of digital and technology projects.
• Apply Agile, Lean, and hybrid methodologies to suit varying project contexts.
• Foster a high-performing, collaborative, and empowered team culture.
• Oversee delivery flow, quality standards, and pace across all phases of work.
• Identify and resolve risks, blockers, and delivery challenges.
• Build strong stakeholder relationships through transparent communication.
• Monitor financial performance, balancing cost and value in delivery.
• Champion continuous improvement and service excellence.

What We’re Looking For:

• Proven experience in leading high-performing delivery teams in complex digital/technology environments.
• Strong leadership and coaching skills, with a track record of inspiring teams and driving performance.
• Expertise in Agile, Lean, and hybrid delivery frameworks, with the ability to adapt approaches to evolving needs.
• Excellent communication, stakeholder management, and problem-solving abilities.
• Experience in financial and resource management, including vendor oversight.
• A customer-focused mindset with a commitment to service improvement.
• Experience in the Higher Education, Public, or Not-for-Profit sectors is highly desirable.

Why Join DMU? This is a unique opportunity to be part of a university that is transforming its digital landscape. You’ll work alongside talented specialists and visionary leaders, including the Associate Director of Technology and Director of Technology Transformation, to deliver adaptable, digitally inclusive, and resilient services. At DMU, your work will directly impact students, staff, and the wider community, helping us achieve our mission of inclusive excellence and innovation.

To view the Job Description and Person Specification please click here. 

De Montfort University is committed to providing a working and learning environment that enriches lives, supports individuals to reach their full potential, and where everyone is treated with dignity and respect. As an educator and shaper of society, the university aims to role model positive behaviours both within the university and to reflect the diversity of the wider community. As such we welcome applications from all potential candidates.

For general enquiries, please contact peopleservices@dmu.ac.uk

Application Closing Date: 28/09/2025

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