Quality Manager (Assurance and Enhancement)

Do you have experience of managing quality & standards in higher education? Would you like an opportunity to support the development and delivery of Birkbeck’s Education and Student Experience strategy?

Birkbeck, University of London, is seeking a Quality Manager (Assurance & Enhancement) to manage, develop and implement the University's quality assurance and enhancement framework.

This new role is based within an expanding Quality Team within Academic Standards & Quality (part of the new Education and Student Experience Directorate) and you will work closely with academic and professional service colleagues across Birkbeck to support and deliver a wide range of key quality assurance activities and projects.

This role is offered on a full-time, permanent contract with a salary of £44,274 rising to £50,379 per year, and you'll be expected on site in the office for at least two days a week.

As the Quality Manager (Assurance and Enhancement), you will:

• Manage and develop Birkbeck’s current academic quality assurance framework, including module and programme approval & amendment, periodic reviews and quality monitoring, and the management of external examiners and other external subject specialists.
• Support the maintenance of academic regulatory, policy and governance arrangements, including undertaking regulatory & policy review and acting as secretary to committees and sub-committees as determined by the Head of Academic Standards and Quality.
• Provide advice and guidance on quality assurance systems and processes so they operate effectively and efficiently.
• Provide regular updates and develop and deliver training to staff across the institution in matters pertaining to academic quality & standards.

To be successful in the role of Quality Manager (Assurance and Enhancement) you will:

• Have experience in managing quality assurance and enhancement in higher education, particularly data-driven approaches to quality.
• Have the ability to manage complex workloads, working with staff at all levels to ensure centrally agreed policy is implemented & adopted fairly and consistently across all faculties and schools.
• Have excellent oral and written skills with the ability to produce clear policies, procedures reports and presentations and convey complex information with confidence.
• Be proactive in identifying areas for development & enhancement.
• Be comfortable working with and advising staff at all levels across the institution.

With the arrival of our new Vice Chancellor, Professor Sally Wheeler, last year, this is an exciting time to join Birkbeck as we look to the future and work to implement our vision for high quality flexible education for our diverse student body.

If you are passionate about higher education; maintaining and enhancing academic standards and quality, we want to hear from you. Join us at Birkbeck, University of London, and make a significant impact on our institution and its students.

Salary and benefits:

£44,274 to £50,379 per annum, Grade 7 of the College's London Pay Scale which includes a consolidated Weighting Allowance that applies only to staff whose normal contractual place of work is in the London area.

Benefits of working at Birkbeck: a competitive salary and pension scheme, 31 days paid leave, flexible, hybrid working arrangements, generous benefits in the HE sector, and being located in the heart of Bloomsbury, Euston, London.

Contract:

Full-time (35 hours a week). Flexible & hybrid with at least 2 days a week on site.

Please submit a CV and personal statement for consideration. 

Closing date: Sunday 21 September 2025, interview date: Tuesday 30 September 2025. 

Enquiries:

If you would like to know more about the role, please contact:
Ashley Palmer, Quality and Regulations Manager a.palmer@bbk.ac.uk

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