Admissions Supervisor

Contract Type: Fixed-Term - July 2027

The Admissions Supervisor will manager a team of Admissions Officers responsible for making decisions & processing a large number of applications, including home and overseas, undergraduate, postgraduate taught, and postgraduate research, for admission to the University of Greenwich, and dealing with associated enquiries and tasks relating to the application process (including Consumer Market Authority communications).  

You will be assigned to specific faculties and application groups for which you will be responsible for coordinating all Admissions processing. You will manage and allocate workloads of direct reports, as well as supporting the work of colleagues across the Admissions team by working flexibly & collaboratively responding to peaks in the admissions cycle to ensure the effective day to day running of the entire unit and an excellent admissions experience to all applicants. You will communicate effectively with applicants, academic departments and professional services, as well as keeping abreast of external developments in the higher education admissions sector.

You be focused on customer service, understanding of the applicant journey with demonstrable experience of the UCAS system & the principles and processes which underpin a fair and transparent admissions service. You will have the ability to manage, motivate and train a team, and excellent communication skills able to liaise externally and internally. You will also be driven to explore new ideas and be creative when finding solutions to complex & always looking for ways to improve processes.

For an informal discussion about the post please contact:
Holly Brown, Admissions Operations Manager, Holly.Brown@greenwich.ac.uk

Should you have any queries please contact the People Directorate Team on: 
peopleoperationsadmin@greenwich.ac.uk

The university is a brilliant place to work. We aim to become the top modern university in the UK by 2030 and our people are truly at the heart of what we want to achieve. We offer a great set of benefits including an excellent pension scheme, generous holiday entitlement, flexible working options including hybrid working and a genuine commitment to development.

We are looking for people who can help us achieve our Strategic Plan, through the values we expect for our whole university community, of being Inclusive, Collaborative & Impactful. 

Discover why the university of Greenwich is the perfect place to shape your future – watch our Vice-Chancellor & Chief Executive's inspiring message on why you should join us Your Future Starts Here.

To apply, please click the 'Apply' button, above, and complete all details, including the supporting statements (please note attached CVs and personal statements will not be seen by the recruitment panel at the application stage). 

We are committed to building a strong, diverse workforce that reflects the communities we serve. 

We do this through taking positive action such as encouraging applications from Black, Asian and Minority Ethnic, disabled and LGBT+ people. As part of our commitment to Equality, Diversity & Inclusion, Time to Change Employer Pledge/Mentally Healthy Universities, we are committed to promoting and supporting the physical and mental health of all our staff and removing barriers to improve inclusion. 

We encourage applicants to disclose experience of mental health problems so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Any information disclosed will be kept confidential & separate from the job application form. 

We are making significant strides to understand and continuously improve our employees’ experience.

Further details: Job Description & Person Specification

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