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Infrastructure Operations Engineer

The Medicines And Healthcare Products Regulatory Agency

Location: Canary Wharf, London, Hybrid
Salary: £36,395
Hours: Full Time
Contract Type: Permanent
Placed On: 10th September 2025
Closes: 26th September 2025
Job Ref: 426649

The MHRA is transforming. Through enabling innovation, making the right judgements of the benefits and risks of medical products and forging the right partnerships in the UK and internationally, it aims to deliver world class regulation and improved outcomes for UK patients.

We are currently looking for an experienced Infrastructure Operations Engineer to join our Clinical Practice Research Datalink team in the Safety and Surveillance group.

Within a week of working here, your day could look like this: Preparation and support of CPRD’s infrastructure IT operations solutions and services by providing them to the industry and organizational best practices, standards, service requirements, and Key Performance Indicators (KPIs) throughout the product life cycle. The post holder will also create and maintain documentation, perform all routine tasks according to the processes and checklists, monitor infrastructure and application, and alert and take appropriate action. 

The successful candidate will be educated to degree level, or equivalent, in either a computer science-based, IT-based, or related discipline or industry qualifications at a professional level such as ITIL Foundation. In addition, you will have hands-on experience in maintaining Azure service components to ensure they meet business needs and performance targets.

  • Maintain the effective operation of CPRD’s research IT systems.
  • Develop and implement IT Service improvements.
  • Manage incidents and resolve problems.
  • Liaise with service providers and partners  

Closing date: 26th September 2025.

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