Operations Coordinator

Salary: Full time starting salary is normally in the range £29,647 to £31,460, with potential progression once in post to £35,388

Contract Type: Fixed Term contract up to November 2029

Background

The UK Quantum Technology Research Hub in Sensing, Imaging and Timing (QuSIT, www.qusit.org) is seeking an Operations Coordinator to provide organisational, operations and administrative support and assistance to the Principal Investigator of the hub, undertaking some Executive Assistant duties. The successful candidate will join a thriving and diverse research group, the Quantum Sensing Group of the School of Physics and Astronomy and be part of the QuSIT Professional Services team. They will report to the Project Officer of the Quantum Sensing Group.

The role provides operational support to the Principal Investigator of QuSIT, and is based in the Quantum Sensing Group of the School of Physics and Astronomy, reporting to the group’s Project Officer. They will also be part of the QuSIT Professional Services team.

Main Duties

• Providing organisational, operations and administrative support and assistance to the Principal Investigator of QuSIT including some personal diary management.
• You will be able to deal with complex systems and procedures and will be expected to offer advice on these, including deciding on the response to more complex queries. 
• You will be expected to exercise your judgment on the answer to queries or on the direction of work within parameters set by your manager. On a day to day basis you will be expected to resolve more complex queries without necessarily referring to your manager. 
• Maintain high profile working relationships with key stakeholders on your own initiative, fielding enquiries and ensuring that appropriate information is disseminated to stakeholders as appropriate.
• You may be involved in organising events including booking a venue, sending invitations, arranging refreshments, liaising with speakers, manage bookings, co-ordination of colleagues, advertising, collating feedback and reporting back.
• You may also be involved in supporting the PI in arranging complex UK and overseas travel, including booking flights, hotels, transfers, and organisation and planning of itineraries, ensuring best use of time and taking into account budgetary constraints.
• You will be expected to use a variety of complex University systems and processes to research, analyse and interpret complex data, producing bespoke reports as required. This may include identifying and resolving issues with the data.
• Support the management, development and implementation of operational processes and systems.
• Process more complex data (which may be financial, HR, student-related or other), monitoring accuracy, chasing up missing information, and resolving any issues as appropriate. 
• As required, provide a professional secretarial service to relevant committees and meetings. 

Person Specification

• Educated to A Level standard, or equivalent level 3 qualification such as a Level 3 NVQ, or level 3 national diploma or relevant work experience evidencing the skills and ability to undertake the role. 
• Minimum of grade C/4 in Mathematics and English at GCSE or equivalent.

Informal enquiries can be made to Louise Randall, email: l.e.randall.1@bham.ac.uk and Professor Michael Holynski, email: m.holynski@bham.ac.uk 

To download the full job description and details of this position and submit an electronic application online please click on the 'Apply' button above.

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