IT Operations Manager

We are looking for an IT Operations Manager to join our team and perform a crucial business support role.

Professional HE Services (PHES) is an umbrella company for membership organisations in the UK Higher Education sector. PHES is the corporate “parent” to eight Special Interest Organisations (SIOs), and between them, these organisations support UK university staff who work in the areas of estates, facilities management, legal, internal audit, commercial and campus services, finance, procurement, strategic planning, media services, and HR. We currently employ 46 staff across the UK.

We have recently increased the number of associations we work with and the number of staff we employ, which has seen an increase in the IT operational support we require. As the Company continues to grow, our associations are increasingly dependent on IT and digital systems—making this new role essential to our future success. 

The successful candidate will become an essential part of the team, leading and overseeing all aspects of our IT and digital infrastructure, with strategic guidance from the Managing Director.  This role will ensure the smooth operation, security, and strategic development of our core IT services, data systems, and websites, and play a key role in the organisation’s digital future.

This is a full-time role, and the post-holder will report to the PHES Managing Director and will manage the ICT Manager and ICT Support Officer.  This role will be UK home-based and include some UK travel and occasional overnight stays to attend team meetings. 

We will offer a competitive salary between £36,636 - £46,049, dependent on qualifications and experience. A defined contribution pension scheme is offered with 7.5% employee and 16% employer contribution rates, together with life insurance. We offer 30 days’ holiday plus bank holidays and discretionary days’ office closure. Support for CPD and appropriate training will be given.

We are committed to equality of opportunity, to eliminating discrimination and to creating an inclusive working environment for all. We therefore encourage candidates to apply irrespective of age, disability, marriage or civil partnership status, pregnancy or maternity, race, religion and belief, gender identity, sex, or sexual orientation. You can read our Equity, Diversity and Inclusion Policy online.

If you have any questions about the role, please contact recruitment@phes.ac.uk.

The job description and online application form can be found on our website via the 'Apply' button.

Please note: we do not accept application forms via email, nor do we accept CVs. Applicants must be UK based and have the right to work in the UK.

Closing date: 16^th October 2025 at 11pm

Interviews: 6^th November 2025 via Microsoft Teams

To apply, please click the 'Apply' button above. 

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