Programme Assistant

Opportunity Overview
On the job learning: gain experience of working with databases, systems and programmes, and with large volumes of data; work as an active part of a team; gain experience of administration including performing of repetitive tasks accurately.

Learning from others: Build your understanding of HE sector; gain experience of dealing with people/customers.

Key Responsibilities

• Provide a front-line professional service to visitors and outstanding customer experience to students and staff in all aspects of programme administration.
• Liaise with Student Administration and Professional Service colleagues in relation to all aspects of the student journey.
• Work with Programme Leaders & QMO to ensure implementation of university policies relating to the delivery of academic programmes and the administration of student-facing procedures.
• Assist in the collection and preparation of data for assessment board meetings, ensuring relevant deadlines are met.

About the School
At Salford Business School, our business, law and accounting degrees prepare our students for a fulfilling and successful professional career. Our undergraduate and postgraduate courses provide opportunities to gain real-world knowledge and develop future-focussed skills in a supportive and inclusive environment. Along the way, our students learn to be curious, adaptable and confident, ready to meet the digital, ethical and sustainability challenges of the 21st century.

One of our strategic ambitions, articulated in our current strategic framework, is to advance equality, diversity and inclusion (EDI). This includes achieving greater diversity within our workforce and creating an inclusive working environment service wide. We will create a culture that is collaborative and innovative and that adapts to the changing needs of our clients. EDI will be fundamental to this culture. In this role, you can expect to: contribute to our thinking and be challenging on how Salford can transform the way it addresses equity disparities, embraces diversity and becomes more inclusive.

We are a member of the AdvanceHE Race Equality Charter and hold a bronze Institutional and School Athena SWAN award. We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

What's in it for you?

• Competitive salary - and excellent pension scheme.
• An impressive 32 days leave - plus bank holidays, additional time off at Christmas and the opportunity to buy even more!
• Flexible working - we support a culture of flexible and agile working to help you find the right balance.
• Our community - there's a real sense of belonging here at Salford. We value diversity, in backgrounds and in experiences. Our difference makes us stronger, and together we share a passion for improving students' lives.
• Wellbeing support - all our people are important to us and we have services and facilities dedicated to your mental and physical health, ranging from an Employee Assistance Programme and counselling to sports and fitness facilities including discounted gym memberships.
• Sustainable Salford - we have a commitment to be Net Zero by 2038 and embed sustainability in all aspects of university life.
• Team Salford - join us here in Salford and be part of one of the UK's fastest growing universities.
• A rewarding career - where everything you do will make a difference. To our students, our local community, and the world around you.

Job Description

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