Global Operations Officer

Aston University is a globally connected institution which has seen significant success in recent years in building its international profile and international student recruitment numbers in select target markets.   

Reporting to the Global Operations and Major Projects Manager, the Global Operations Officer post is located within an established Global Operations team, which will support the maintenance and continuous development of a customer centric approach to international student recruitment and partnerships, through the development and delivery of sector leading sales process infrastructure. The role-holder will support the development and smooth running of processes and projects in the agreed areas, such as scholarships and sponsorship relationship management and CRM implementation support. They will also be responsible for supporting day-to-day running of BAU (Business As Usual) office processes and operations, working to agreed deadlines. 

Educated to a degree level, you will have a track record of building and managing relationships with a wide range of stakeholders, organising events, or delivering projects in a diverse organisation, ideally in international education sector. 

You will be customer focused and understand the vital importance of supporting and maintaining well managed and efficient processes in providing excellent customer service to a wide range of stakeholders, both external and internal. 

A strong team player with excellent people skills, you will have a track record of working in a busy office environment maintaining high level of efficiency and accuracy. 

You will work collaboratively across the wider international team, Marketing, Recruitment & Communications directorate and broader university.  

Anonymous shortlisting will be carried out for this role as part of Aston University’s commitment to equality and diversity and ensuring a fair and consistent approach to recruitment. Personal details that are included on application forms, including the candidate’s name and address will not be disclosed to the shortlisting panel. CVs will not be considered as part of the shortlisting process. 

For an informal discussion about the role please contact Jonathan Choi (j.choi@aston.ac.uk). 

Further details:
Job Details
University Information

Anonymous shortlisting will be carried out for this role as part of Aston University’s commitment to equality and diversity and ensuring a fair and consistent approach to recruitment. Personal details that are included on application forms, including the candidate’s name and address will not be disclosed to the shortlisting panel. CVs will not be considered as part of the shortlisting process.

The University celebrates the rights of freedom of speech and academic freedom and is committed to maintaining and protecting these rights within the law. An offer to work at Aston University will never be denied on the basis of an individual’s lawful expression of their beliefs, ideas or opinions. 

Aston University is an equal opportunities employer and welcomes applications from all sections of the community. It promotes equality and diversity in all aspects of its work. We strive to have robust inclusivity strategies in place, to encourage colleagues to have the confidence and freedom to be themselves in the workplace. For more information, visit: https://www2.aston.ac.uk/about/inclusive-aston

We recognise the value of flexible working. Please contact the recruiting manager to discuss what flexible working options are available for particular roles.

If you require the job details document or an application form in an alternative format, please contact the recruitment team at recruitment@aston.ac.uk

Closing Date: 23.59 hours BST on Sunday 19 October 2025

Interview Date: Friday 07 November 2025

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