Research Impact Officer

About Walcott Communications

Walcott Communications Limited (WCL) is a specialist consultancy dedicated to building impact literacy among academic researchers and fostering cultures that support impactful research. Our clientele consists of universities in the UK, Hong Kong and Australia, as well as organisations within the research ecosystem. We provide training and advisory services to researchers from a wide range of discipline and collaborate closely with research professional services staff, such as Research Directors, Knowledge Exchange Managers, and Research Impact Managers, to plan and deliver our services effectively.

The team

We’re a small, friendly team that values open communication, mutual support, and continuous learning. We hold ourselves to high standards and take pride in delivering high-quality work, while also recognising that mistakes are part of learning and growth. Everyone pitches in—whether it’s within or beyond their formal role—reflecting the collaborative spirit and flexibility that comes with working in a small business. 

The role

This position is ideal for a highly motivated and adaptable individual seeking a career that offers greater autonomy, creative input, and variety than their current role. The role demands a thorough understanding of research impact, the REF and prior experience working in higher education. The ideal candidate will be solutions-oriented, confident in sharing and developing ideas, and will thrive in a collaborative working environment.

Responsibilities

• Liaising with existing clients to maintain excellent service standards
• Collaborating with colleagues to ensure projects are delivered on time and within budget
• Supporting clients throughout all stages of REF impact case study development, from inception to final refinement
• Delivering WCL impact literacy training sessions, in person and online, ensuring materials are current, relevant to the brief and aligned with WCL ethos / brand guidelines
• Managing personal workload to meet team and client deadlines
• Contributing to WCL’s product development and business growth
• Supporting marketing activities by providing content for social media
• Representing WCL professionally at conferences and networking events
• Performing other tasks as required

Success criteria

• Delivery of training and advisory services to a high standard, on time, and within budget
• Timely and professional engagement with clients and colleagues
• Active contribution to business growth and product development

Essential information

Office location: HERE in South Bristol.

Remote working: We offer hybrid working, with the expectation that staff will work from the office at least two days a week.

Hours: Full time based on 37.5hrs working week. Part time hours of 0.8 FTE would be considered

Benefits:

• 23 days of annual leave (plus English bank holidays, totalling 31 days)
• 3 days of paid community service leave per year
• Budget available for role related training opportunities
• Monthly wellbeing allowance
• Progressive policies e.g. menstruation leave
• Family friendly culture

How to Apply

Click “Apply” in the banner above to read the full job description and person specification. Then, apply on our website by submitting your application form and CV.  

The closing date for applications is 5pm on Friday 7^th November. However, we may close the application process earlier if we find the right candidate, so we encourage early submissions.

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