Adminstrator ( Casework)

1FTE indefinite post. 

About the Team

The Governance and Legal team plays a vital role in ensuring the University meets its legal, governance and regulatory responsibilities. Working closely with stakeholders across the University, the team supports the University’s corporate governance framework, information governance compliance and insurance activities, student casework management, the provision of legal services, and secretariat services to support the institution in achieving its mission and objectives.

The Opportunity

We’re looking for a proactive and detail-oriented Casework Administrator to join our Governance and Legal team, part of the Chief Financial Officer Directorate. This is a key role supporting student casework processes, such as academic appeals and complaints, ensuring they are managed professionally, sensitively, and in accordance with University procedures.

In addition to handling casework, you'll support the wider team with governance activities, including preparation for committees, boards, and panel meetings. This is a fantastic opportunity to join a collaborative and supportive environment, where your work will contribute directly to the University’s commitment to fairness, transparency, and student success.

What You Will Bring

To succeed in this role, you'll need:

Excellent administrative and organisational skills, with a keen eye for detail

Strong problem-solving skills and a logical approach to tasks

High standard of written and verbal communication

Ability to manage confidential and sensitive information with tact and discretion

Confidence in working collaboratively with a wide range of stakeholders

A proactive, team-focused mindset and the ability to manage multiple priorities

What You Will Get in return.

Generous holiday allowance and pension scheme

Opportunities to grow and develop professionally

Supportive, inclusive workplace culture

Agile and flexible working arrangements

A role where your impact truly matters

For more information about out benefits and working for the University please click here 

How to apply

To apply please click APPLY below and submit an applicaiton form ( link below). CVs will not be considered. 

Closing Date:  5 November

Interview Date: 19 November

For an informal converation about the role please contact Rachel Bryan ( Student Casework Manager) on rbryan@glos.ac.uk

To apply

To apply please click on APPLY at the bottom of this page, you will be asked to submit your application, please see link to this below. CVs will not be considered. 

To avoid disappointment please apply early. We reserve the right to close this advertisement early if we receive a high volume of suitable applications.

The University is committed to building a diverse and inclusive staff community and welcomes applications from currently under-represented sections of our workforce. We are proud to be a Disability Confident Leader, guaranteeing an interview to everyone who meets the definition of disability set out in the Equality Act 2010 and the essential criteria contained within the person specification

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