Casework Manager

This full-time position is available on a permanent basis, based primarily at Streatham campus but working across our campuses in Exeter and Cornwall.

We welcome applications from candidates interested in working job-sharing arrangements. Please note that we can only consider this for the right candidates as this remains a full-time role.

About the role
The successful candidate will manage their own complex investigation caseload as part of a team of Casework Managers. The role involves production of detailed professional investigation reports, in accordance with policy and OIA best practice, and acting as Investigating Officer at student misconduct panels. Alongside this important work, you will consider complex academic casework and advise relevant stakeholders accordingly on cases such as appeals and complaints in accordance with university regulation and sector best practice.

You will bring significant experience of conducting sensitive and complex investigations, including investigations into sexual misconduct, and bullying & harassment. You will be able to clearly evidence your experience of presenting investigation outcomes to senior panels as well as the proven ability to write detailed, accurate and concise investigation reports, exercising sound judgement informed by evidence.

You will offer advice and information to staff and students on the implementation of the University’s regulations and procedures for student appeals, complaints and disciplinary matters, to ensure that appropriate support services are signposted for all students.

You will have a proven record of working within and managing a busy team, with the ability to respond effectively to a wide range of people, whilst maintaining confidentiality, impartiality and professionalism at all times. You will be a confident speaker, be willing to take the initiative, and be methodical, well organised and able to work well under pressure.

Please note that this is a two-stage recruitment process and you may be asked to complete a task before you are invited to the interview.

Please ensure you read the Job Description and Person Specification (available on the university's website, accessed by the 'Apply' button) for full details of this role.

The University of Exeter
We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024). We combine world-class teaching with world-class research, achieving a gold rating in the Teaching Excellence Framework Award 2023, underpinned by gold ratings for Student Experience and Student Outcomes.

Our Equality, Diversity and Inclusion Commitment
We are committed to ensuring reasonable adjustments are available for interviews and workplaces.

Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.

Benefits
We offer some fantastic benefits including:

• 41 Days leave per year.
• Options for flexible working.
• Numerous discounts at leading retailers.
• Onsite gyms on all of our campuses and a cycle to work scheme.
• Sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a Fertility Treatment Policy.
• Stunning campus environments in Exeter and Cornwall, in the beautiful South West of England.

Further information
Please contact Sarah Donaldson, University Cases Manager, s.donaldson@exeter.ac.uk.

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