Lodge Receptionist (Weekends)

Key information:

• This role is 14 hours per week, with working days being Saturday and Sunday. 
• The shift will be either morning 07:00am – 14:00pm or afternoon 14:00pm – 21:00pm. 
• There are 2 positions available for this role. 
• We reserve the right to close this vacancy at any time, we will review candidates as they apply so early application is encouraged. 

The Lodge is the first point of contact for all guests and visitors to the College making this a key public-facing role providing a professional yet friendly welcome. The delivery of exemplary customer service is paramount to creating a positive impression and to the successful operation of an efficient and effective lodge reception. The Lodge is open round the clock, 365 days a year.

The Lodge Receptionist will be responsible for the day-to-day operation of the Lodge at weekends and fulfilling the daily tasks as per departmental procedures, reporting to the Lodge Manager in the first instance and Security and Safety Manager in their absence.

Job Description

The Lodge Receptionist role will include, but is not limited to, the following tasks and responsibilities:

Appointment: 

This is a permanent part-time post and there will be an initial probationary period of six months. The appointment will be conditional on verification of the successful candidate’s ‘Right to Work’ checks and subject to the receipt of satisfactory references and medical clearance along with a Disclosure and Barring Service check.  

Salary: 

Equivalent to Brasenose College salary scale, Grade 3 £27,304 – £28,207 p/a according to experience. Calculated on a pro-rata basis for 14 hours per week (£10,921.60 – £11,282.80). Advancement up the scale is on merit.

Hours of Working: 

Part time, 14 hours each week depending on shifts. Due to the nature of the role, this shift pattern will fluctuate, with working days being Saturday and Sunday. The shift will be either morning 07:00am – 14:00pm or afternoon 14:00pm – 21:00pm. 

A flexible approach to shift changes is required according to the requirements of the College. On occasion you may be required to work beyond the regular shift times, as the operation demands; lieu time or additional overtime hours will be paid in agreement with the Lodge Manager. This is to ensure the Lodge has sufficient cover 24 hours each day throughout the whole year. 

The post-holder should be willing to cover at short notice in the event of sickness or emergency situations.

Recruitment Monitoring: 

This post is subject to recruitment monitoring to ensure that the selection process is consistent with the law and the College’s Equal Opportunity Policy and Code of Practice.  You are asked to complete the Recruitment Monitoring Form which is completed through the online application process.  The information supplied on the form will play no part in the selection process and will not be seen by any members of the shortlisting panel.

Data Protection:

All data supplied by applicants will be used only for the purposes of determining their suitability for the post and will be held in accordance with the principles of the General Data Protection Act 2018.  In accordance with the GDPR regulations 2018 please see the relevant privacy notice on the website.

Brasenose College is an equal opportunities employer.