Security Officer

We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.

The Role
To undertake all operational functions, within a 24/7 customer focused security service, including, but not limited to: patrolling, reception, parking control duties, security monitoring, surveillance, recording and reporting in order to protect the University Community as well as buildings and property; thereby providing a safe and secure environment for staff, students, contractors and visitors to the University. Duties will cover all buildings on the main campus and all remote teaching and accommodation sites.

We are a team of security professionals and between us we will carry out foot patrols covering our 50-acre campus and 100+ buildings across Newcastle city centre, supporting students, colleagues and visitors as needed and ensuring our spaces are kept safe.

We have developed an interactive Map showing the areas we cover and patrol and to give you some insight into the full breadth of the University campus https://www.ncl.ac.uk/students/campus_map/.

Our Security Team play a pivotal role in ensuring that our students, visitors and colleagues have a safe and enjoyable experience on campus.

You will have the opportunity for development, and we will fund your SIA licence, and as stated previously we pay a 20% shift allowance on top of your basic salary.

We promote a diverse culture, and our security officers are role models in exceptional customer service and professionalism.

We are looking for people who:

• Act as a first response to situations on campus in a calm and professional manner.
• Liaise with stakeholders to report and manage cases effectively.
• Demonstrate strong customer service skills.
• Support a diverse student population from a wide range of cultural backgrounds.

Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.

Shifts: Our teams work from 07:00-19:00 on day shift (E) and 19:00-07:00 night shift (N) and the shift pattern is a 4-week cycle described on the university's website, accessed by the 'Apply' button).

Please reach out to Ian Freeland at ian.freeland@newcastle.ac.uk for a chat about the role.

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