Accommodation Officer

Full Time, Fixed Term (12 months)

Join us and be part of a vibrant community at Loughborough University. 

Here’s more about the role and what we’re looking for:

Loughborough University’s Student Accommodation Centre is looking for an enthusiastic Accommodation Officer to deliver outstanding advice and support to current and prospective students—and their parents—on all aspects of accommodation.

In this role, you’ll also handle reception duties when needed and play a key part in ensuring our University accommodation achieves maximum occupancy throughout the year.

You’ll take the lead on designated areas of responsibility while working flexibly across other tasks as required to meet business needs. 

The Student Accommodation Centre is an award-winning unit within the University’s Estates & Facilities Department, managing the allocation and administration of accommodation for students. Our work spans catering, housekeeping, and facilities, ensuring a seamless experience for everyone who stays with us. 

The wider Estates and Facilities Management team is a multi-disciplinary group responsible for developing, maintaining, and managing the University’s two campuses in Loughborough and London. We deliver a range of services—from capital building projects and refurbishments to compliance and maintenance—while continually improving our estate and supporting sustainable management of land, buildings, and biodiverse landscapes. 

Key Requirements:

• Provide advice and support on accommodation to students and parents.
• Handle reception duties when required.
• Have excellent communication and interpersonal skills
• Lead on designated responsibilities and work flexibly across tasks 

Why should you apply? 

Our Benefits

At Loughborough, our benefits are designed to support your life inside and outside of work, helping you to thrive and feel valued as part of our community. Examples of our benefits include:

• Time off - generous holiday allowance, including 14 university closure days and bank holidays, with the option to buy extra through our holiday purchase scheme
• Where you work – access to a range of fantastic facilities with plenty of green space across our 523-acre East Midlands campus, plus an exciting community at our London campus on the Queen Elizabeth Olympic Park
• Financial wellbeing – competitive pay, two excellent pension schemes, and everyday savings opportunities
• Support for you and those close to you - through our range of life event leave policies as well as access to an on-site nursery at our East Midlands campus, flexible and hybrid working options.
• Health and wellbeing – discounted gym memberships and access to world-class sporting facilities, including physiotherapy, plus healthcare offers such as eyesight testing and wellbeing support
• Travel and sustainability - access to our electric vehicle and cycle-to-work schemes, as well as a variety of travel offers to support sustainable commuting

Discover more about the full range of rewards and benefits at Loughborough University.

With huge amount of variety in the role, there is an opportunity for you to develop and continually grow. If this role sound of interest, we’d love to hear from you.

Informal enquiries should be directed to Rachel Havens, Student Accommodation Manager via email to R.Havens@lboro.ac.uk. For more information refer to the Job Description and Person Specification.

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process.

If there are any additional adjustments, you’d like to request, please contact Steven Warren. We also offer reasonable adjustments on the job.

Closing Date: 8th January 2026

Interview Date: 19th January 2026

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