Student Records Officer

Offered as a job-share for 21 hours per week, this role is predominantly campus-based.

The Royal Agricultural University “RAU” has been at the forefront of agricultural education for over 175 years and is globally renowned for its links with industry and courses that are designed to meet the demands of the changing land-based sector.

As one of the UK’s smallest universities, we are ideally people-centred and agile: students and staff alike are names, not numbers. As well as creating a pleasant working environment, this also means that we advance projects promptly, with clarity on lines of support for colleagues in supporting the University’s mission.

We are looking to recruit a Student Records Officer as part of a job share.  Working within the Registry Team, the post holder will take responsibility for the day-to-day management of student records, responding to staff and student requests on the application and interpretation of university policies for students and the University’s regulations, including for collaborative partner organisations.

The responsibilities of the team include the operation of student records systems, the analysis and reporting of data, supporting the operation of student processes and the resolution of student queries. All members of the Academic Services department work flexibly to support each other and therefore this role holds opportunities for gaining a wider range of experience in academic administration.

As part of the Academic Services department the postholder will carry out all necessary administrative duties to support the maintenance of student records, including module registration, programme enrolment and fee records, in order for Academic Services to deliver a professional, customer-focused service which supports students, academic staff and professional services through the provision of accurate data and contributes to an excellent student experience.

The successful candidate will have experience of managing multiple administrative tasks in busy education setting, accurately using a student records system and with competence in using MS Office applications. The candidate should put the customer experience at the forefront of their delivery, with excellent communication and organisational skills.  Please see the job description for full information and contact gina.smith@rau.ac.uk if you have any questions about the role.

For more information and details on how to apply, please click the 'Apply' button above.

Closing date: Sunday 25^th January 2026

Interviews: 12^th February 2026

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