Recruitment Manager

Description

The challenges humanity is facing aren’t the stuff of dystopia, science fiction, or textbooks. They’re happening today – and they’ve never been more complex and interconnected.

Yet our higher education system is still structured in silos, leaving graduates ill-equipped to tackle the complexity that surrounds them. The next generation is now demanding to learn in a different way. That’s where The London Interdisciplinary School comes in. 

LIS is a start-up university that equips learners with an interdisciplinary toolkit to tackle the complex, real-world problems of the 21st century. With a world-class faculty, three exceptional founding cohorts and close partnerships with global organisations such as McKinsey, KPMG and innocent, LIS is building a new type of education for those who want to shape the world, not just fit in. 

We are the first new UK education institution for 50 years to have full degree-awarding power since inception, and offer undergraduate, masters, as well as professional development programmes that take a ground-breaking interdisciplinary approach to education. 

Role Summary

The purpose of this role is to lead on the identification, support, and, ultimately, conversion of leads/ prospects across our portfolio of programmes (BASc, MASc, LIS MBA, professional courses), nurturing interested individuals from discovery to enrolment. 

Reporting to the Director of Recruitment and Admissions and working closely with the Recruitment Officer, you'll also be able to help shape the strategy as you go as we increase our core number of students, expand our international recruitment efforts, and grow our portfolio of programmes.

LIS student Recruitment principles

High touch – we will be in regular contact with qualified contacts, understanding their motivations, barriers, and personal context.
Human centric – we will take an individualised approach to engagement, favouring personalised connection over automated outreach.
Focussed – we will concentrate our resources on contacts who have the highest likelihood of successfully joining the cohort.
Agile – we will be flexible in our approach – failing fast, learning lessons, and pivoting tactics when required.
Community driven – we will amplify our efforts by engaging the whole LIS community – staff, students, faculty, alumni, prospects, and partners.

Key responsibilities

• Working with the Director of Recruitment and Admissions, define and execute a recruitment strategy across the portfolio of programmes.
• Continuous improvement across the student recruitment process to identify and amplify moments that matter, whilst removing/ reducing low-value activities.
• Be the “voice of the customer”, acting as a key conduit between Admissions, Marketing, and Programme teams to ensure an effective and distinctive customer journey.
• 1:1 outreach to leads across the portfolio of programmes, via telephone, email, and face-to-face activities.
• Lead scoring potential applicants/ students to prioritise leads, assess the health of the pipeline, and inform marketing tactics.
• Being the primary point of contact for some of our offer-holders, including building individual relationships with each offer holder, keeping them updated on programme information, and answering any questions they may have.
• Effectively leveraging existing student relationships for insights, event support, and community building (e.g. the buddy system, student ambassadors).
• Representing the portfolio at both internal and external events, including the potential for international travel.
• Ownership of key enabling activities for new students joining LIS - such as working with accommodation partners, Student Loans Company, UCAS. 

This list is not exhaustive - LIS is a start-up and all employees may be asked to help out or get involved with different parts of MR&A or the organisation at any time. 

Requirements

The ideal candidate will:

• Have experience of UK student recruitment; international experience and/ or experience in specialist providers would be a plus.
• Experience with managing a sales/ recruitment pipeline.
• Experience using CRM solutions such as HubSpot, MS Dynamics, Salesforce (MR&A currently use HubSpot).
• Be comfortable communicating across different mediums, including over the phone, email, video, and face-to-face.
• Be an inspiring and credible ambassador, comfortable engaging with a range of stakeholders across sectors and adept at articulating LIS’s vision and value proposition.
• Able to prioritise opportunities in a fast-moving, start-up style environment.
• Be a natural relationship builder who thrives on creating meaningful connections.
• Demonstrate a proactive and resourceful mindset, bringing creativity and a passion for innovation to the role.
• Line management experience would be an advantage, but not essential.
• Align deeply with LIS’s values: rigour, curiosity, courage, compassion, and meraki.

We value growth mindset and action over years of experience. If you are excited about our mission and believe you can thrive in this role, we want to hear from you. 

Benefits

• £41,820 - £50,000 salary
• 30 days annual leave plus bank holidays
• Monthly fitness contribution and, on successful completion of your probationary period, option to join the company-sponsored health plan.
• Annual personal development contribution for external training/coaching
• The opportunity to join a mission-led, fast-growing organisation that is changing higher education

To apply, please click the 'Apply' button above.