Support Services Supervisor

Part-time, permanent (Shifts for this post are 18:50 – 00:05 Tuesday, Thursday and Friday; 17:15 – 21:15 Saturdays.)
Closing date: 23:59 1 March 2026
Interview date: 31 March 2026

This role is not eligible for Skilled Worker visa sponsorship. The successful candidate(s) will have to ensure that they have the right to work in the UK or be able to secure this through another means without the sponsorship of the University. Further information about sponsorship is available on the UK Visas and Immigration Website.

Do you enjoy working with people and providing a great customer service and environment? If so, we are looking for people like you to be a part of our Library team as a Support Services Supervisor in our Evening Services team. You will help us maintain a safe, secure and clean environment for Library users to work in and supervise a small team of two other staff.

You will have:

• Good interpersonal and communication skills (both written and oral) for team working, staff supervision, relaying information to colleagues and Library users.
• A commitment to a high standard of user-focussed service delivery and customer care.
• Good general education to GCSE level standard or equivalent, including English Language.
• The ability to work independently without close supervision and to take appropriate action when necessary.
• The ability to cope with the physical requirements of the role (patrolling and evacuating a six-storey building on foot, pushing trolleys of books and taking books from bins or trolleys and placing on shelves, emptying bins, lifting boxes of paper, dealing with sudden loud noises from alarms – fire, book gate, accessible toilet).

The salary advertised is the range paid for 1.0 FTE. Actual salary for these posts will be a proportion of that sum based on the hours worked. Note that payment for these posts is spread evenly across 12 months (52 weeks) although the posts are “term time” only (32 weeks a year).

For more information, please contact:
Contact Name : Jackie Whittam
Contact Job Title: Support Services Team Leader
Contact Email Address: j.n.whittam@reading.ac.uk

The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and champions LGBT+ equality. We are a Disability Confident Employer (Level 2). Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.

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