Database and Projects Analyst

About the role

Are you a systems or data professional who can combine business analysis and project management skills with excellent communication skills. We are looking for a talented, enthusiastic and highly organised individual with exceptional attention to detail and strong experience of working with large customer or membership databases.

You will be a part of the Advancement Operations Data and Insight Team. The team works collaboratively to provide system management, business analysis, project management, reporting and management information for the University’s fundraising, alumni engagement and broader advancement activities.

What you would be doing

You will be responsible for improving existing processes, monitoring and analysing system use and developing new data solutions so that the University’s business practices are enhanced, building strong collaborative relationships across the University to achieve this. You will also contribute the design and delivery of training programmes, producing accessible documentation and monitoring database use across the University to ensure it is consistent and accurate. 

What we are looking for

• Extensive experience of using all aspects of BBCRM or a similar fundraising CRM
• An understanding of the theory of large, complex relational databases, and experience of designing and implementing new data structures and system processes
• High level competence with MS Excel
• Experience of developing and delivering training programs, and designing systems for ongoing guidance and training, ideally related to databases
• Experience of gathering, interpreting and documenting business requirements

What we can offer you

• The opportunity to play a key role in embedding the new CRM system 
• The opportunity to participate in the next phase of alumni engagement and philanthropy at Imperial, as we embark on our ambitious fundraising campaign 
• Benefit from a sector-leading salary and remuneration package (including 41 days’ annual leave and generous pension schemes).
• Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.

Further information

This is a full-time post (35 hours per week).

This role is for a fixed-term contract for 12 months.

If you require any further details about the role, please contact: Lauren Coombes– l.coombes@imperial.ac.uk.

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