Quality Officer

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This role operates on a hybrid working arrangement that will require 1 days travel into our Coventry head office per month.

About Arden University:

We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.

There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations.

The Role:

You will support quality assurance and enhancement processes for academic programme monitoring and external examining, ensuring effective implementation and continuous improvement of academic standards and the student experience. 

You will also work closely with external examiners, academic and professional services staff, and the Student Association, providing advice on relevant regulations, policies, and procedures.

About You:

We are looking for a highly organised and proactive Quality Officer with the following experience:

Essential requirements:

• Degree qualified in relevant subject/relevant formal training, plus some hands-on experience in a similar or related role(s).
• Excellent IT skills including a comprehensive grasp of Microsoft applications.
• Proven planning and organising skills with ability to manage high workload and meet strict deadlines
• Experience of using and interpreting regulations, policies and procedures
• Proven ability to work independently, with minimal supervision, and on own initiative, as well as within a team

Desirable requirements:

• A professional qualification in Higher Education administration
• Knowledge of SITS or similar student records management systems

Why Arden:

At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from:

• 30 days holiday + bank holidays on-top, and even a Christmas closure!
• A generous Aviva pension plan, company contributions starting from 7%
• Private Medical Insurance coverage (applies to certain job roles)
• Study any Arden course for free, with a discount for all family and friends
• Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education
• Plus, other excellent benefits

Our Values:

Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.

There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations.

Closing Date: Thursday 5 March

We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.

For more details on what qualifies as a disability under the Disability Equality Act 2010, please refer to the guidance here.

To apply for this role, please click on the 'Apply' button above.

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