Customer Services Library Assistant x2 (109245-0226)

This is a unique opportunity to join at a pivotal moment for the Library as we embark on the transformation of our services and launch a new strategy.

We are looking for inspiring, credible, and authentic team players. This is an opportunity to join this front facing Library team responsible for enquiry handling and customer support in both the Main Library and University Archive (Modern Records Centre).

The successful candidates will provide support for a range of face to face and virtual enquiry services.

It’s an opportunity to support the operational delivery and development of excellent frontline customer services, including all the Library’s diverse customer communities. 

Informal Queries

• For informal queries about the role, please contact Inga Vai, Customer Services Coordinator, at Inga.Vaicaityte@warwick.ac.uk.

Shift Patterns

• Position 109245: Thursday, 13:15 to 20:00; Friday, 13:30 to 20:00; Saturday, 13:30 to 20:00.
• Position 109248: Wednesday, 13:15 to 20:00; Thursday, 13:30 to 20:00; Friday, 08:00 to 14:30.

These working patterns also apply to those weeks including bank holidays and statutory/customary days, where you will be rostered to work as required.

Advert information