Community Engagement Assistant

Job description:

Location: Sheffield (Hybrid/Flexible working)

Contract: 12-Month Fixed Term (15 June 2026 – 14 June 2027)

Are you a "people person" with a knack for keeping things organised? Do you enjoy seeing a plan come together and knowing you’ve made a real difference?

We are looking for an enthusiastic Community Engagement Assistant to join our friendly, high-energy team. In this role, you aren't just doing admin - you are the bridge between our successful global graduates and the next generation of students.

What’s in it for you?

• Real Impact: You’ll see firsthand how your work helps students build confidence and launch their careers.
• Broad Experience: From digital marketing to high-profile event management, you’ll build a diverse toolkit of professional skills.
• A Supportive Culture: Join a small, dynamic team that values new ideas, collaboration, and a supportive environment.

What you’ll be doing

You will be at the centre of our volunteer operations, ensuring our community of 300,000 former students stays connected and inspired.

• As the first point of contact for alumni eager to give back their time as volunteers, you will connect them with staff looking for guest speakers, mentors, or career hosts.
• You’ll partner with academic departments to identify where alumni can add value, providing expert advice on how to recruit and engage volunteers effectively.
• You’ll lead the logistics for our key events, handling everything from registration lists to welcome desks and virtual networking rooms.
• You’ll manage our "Story Bank" of 200+ career profiles and craft and send newsletters reaching over 140,000 people worldwide.
• You’ll use your initiative to spot ways to make our volunteering programs more inclusive, efficient, and impactful.

About You

You’ll be a great fit if you are a problem-solver who loves building relationships. We are looking for:

• You’re a great communicator: You provide excellent customer care and can talk to anyone - from a first-year student to a senior graduate.
• You have a sharp eye for detail: You pride yourself on accuracy. You can distill complex information into "must-know" facts and provide professional advice to a wide range of people.
• You’re an expert multi-tasker: You have a track record of managing varied workloads and can stay calm when priorities shift.
• You’re digitally confident: You are a pro with MS Office (Word, Excel) and feel at home using apps like Zoom or Google Meet to host virtual meetings. (Experience with customer databases is a bonus, but we can teach you that!)

What We Offer

The University of Sheffield is a remarkable place to work. Our people are at the heart of everything we do. Their diverse backgrounds, abilities and beliefs make Sheffield a world-class university.

We offer a fantastic range of benefits including a highly competitive annual leave entitlement (with the ability to purchase more), a generous pensions scheme, flexible working opportunities, a commitment to your development and wellbeing, a wide range of retail discounts, and much more.

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