Admissions Manager

About us:

The King’s community is dedicated to the service of society. King’s Strategic Vision 2030 sets out our vision for the future, shaped around five priority areas: educate to inspire and improve; research to inform and innovate; serve to shape and transform; a civic university at the heart of London; and an international community that services the world. Our ambitious Education Strategy sets out the actions that we must take to transform how we teach, how and where our students learn and how we support them during their time with us.

King’s Admissions Office welcome applications from students from all over the world and our purpose is to provide an efficient service that manages the application process from start to finish.  The service we provide makes a significant impact to thousands of applicants lives every year and because of this our aim is to make that service as fair, inclusive and accessible as possible. We are central to developing a global and diverse student community and are proud to be a pivotal part of a student’s journey at King’s, often being the first point of interaction for applicants

We are part of the Global Student Recruitment & Admissions Directorate

About the role:

As one of the Admissions Managers within the King’s Admissions Office, the post-holder will manage Senior Admissions Officers and have overall responsibility for specific areas within admissions. The Admissions Manager will be leading operations across these areas, developing best practice with other Admissions Managers and ensuring the provision of a high-quality service that supports the University’s strategic objectives.

This is an exciting opportunity for candidates looking to work in support of our applicants, and who wish to utilise their skills and expertise in management and customer service. This is an opportunity to grow your skills in strategic planning, making data-driven decisions and stakeholder management.

We encourage applications from candidates who have experience from both within and outside of the Higher Education sector where they can demonstrate the skills needed to succeed in this role.

This is a full-time role and you will be offered an indefinite contract.

About you:

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Ability to interpret quantitative & qualitative information and data, identify trends to support decision making or for inclusion in reports, which are accessible to the intended audience.
2. Excellent leadership & interpersonal skills, with the ability to communicate & distribute information clearly, including change management & respond positively to new challenges
3. Experience of successfully managing staff, preferably within a higher education context, including strong performance management & developmental needs against set objectives and policies.
4. Being proactive in planning and prioritising multiple, competing projects and processes, with the ability to manage own workload and that of the team in a fast-changing environment to meet challenging & changing deadlines
5. Excellent organisational and time management skills
6. Demonstrating high professional standards, maintaining confidentiality & acting with integrity.
7. Commitment to delivering a quality customer-focused experience to applicants by identifying opportunities for operational improvements and leading on the delivery of these improvements
8. Experience of successful stakeholder management, working with a broad range of stakeholders in a professional manner & maintaining productive professional relationships.

Desirable criteria

1. Experience of working within UK Admissions, with a proven track record of success.
2. Understanding and implementing UK admissions policy & procedures

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