Learning and Knowledge Support Lead

The Cambridge Research Office sits at the heart of the University's research mission, supporting academics and professional services colleagues to deliver exceptional, compliant and impactful research. 

We are seeking a Learning and Knowledge Support Lead to play a pivotal role in how learning, training and knowledge are designed, delivered and sustained across the research support community. 

This is an exciting opportunity to build and lead an integrated Learning & Knowledge Support function, bringing together training programmes, guidance content and digital platforms into clear, accessible and high quality support.

About the role 

As Learning and Knowledge Support Lead, you will:

• Lead the development and delivery of a coordinated learning and knowledge support offer spanning research administration, systems, financial management and compliance
• Work closely with subject matter experts across the Research Office and departments to identify capability gaps and translate expertise into effective learning and guidance
• Ensure training and guidance are consistent, accessible, well designed and aligned to institutional priorities
• Oversee learning platforms and content governance, creating a clear "front door" to research training and guidance
• Use data, feedback and insight to continuously improve learning materials and approaches
• Line manage and support a small team, setting priorities and building a resilient, collaborative learning service 

This role is both strategic and hands on: you'll shape direction while also ensuring delivery works well day to day.

You'll bring:

• Experience designing and delivering high quality training or learning programmes
• Strong instructional design skills and an understanding of inclusive, accessible learning
• Confidence working with digital learning platforms (e.g. LMS, SharePoint or similar)
• Excellent stakeholder engagement skills, with the ability to work effectively with technical experts
• A pragmatic, collaborative approach and a commitment to continuous improvement 

If you want to help shape a critical Learning & Knowledge Support function for Research Administration in the Research Office, this role offers the opportunity to make a lasting impact on how learning and knowledge are delivered across the University. 

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements. 

We aim to support hybrid working, whilst retaining the positive aspects of our unique in-person environment and culture. Elements of this role are suitable for hybrid working, where staff can split their time between in-person collaboration and remote working. This role requires onsite attendance in Cambridge for a minimum of two days per week. This arrangement is subject to change and will not form a part of the contractual terms of the role.

To apply online for this vacancy and to view further information about the role, please click 'Apply' above. 

When applying, please upload your CV and cover letter which clearly sets out how you meet the criteria listed in the person specification (the knowledge, skills, and experience required for the role) along with relevant examples. Candidates will be shortlisted and invited to interview based upon these criteria.

The closing date is 24th May 2026. Interviews will be held in person, in Cambridge.

Questions about the application process should be addressed to the Research Office Recruitment team at crorecruitment@admin.cam.ac.uk

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Advert information