Conference Assistant

We are seeking a highly organised and customer-focused Conference Assistant to support the delivery of conferences and events across the University. This is an exciting opportunity for someone with strong administrative skills, a passion for events, and experience in a customer-facing environment. You will play a key role in coordinating event logistics, supporting sales and promotion of facilities, and ensuring exceptional service delivery from enquiry through to event completion. The ideal candidate will be proactive, detail-oriented, and confident working both independently and as part of a team in a fast-paced events environment. 

Key Responsibilities

• Provide administrative support for conference bookings, enquiries, and event coordination 
• Act as a key point of contact for customers, offering advice and ensuring excellent service delivery 
• Support the promotion and sales of conference facilities, including tours and external events 
• Coordinate event logistics, liaising with internal teams and external suppliers 
• Support on-the-day event delivery, resolving issues promptly and professionally 

About the Department

The Conference Team is a small, commercially driven department focused on delivering high-quality events and exceptional customer service. The team plays a key role in enhancing the University’s reputation at a local, national, and international level by promoting and hosting a wide range of conferences and events. Income generated is reinvested back into the University, directly supporting the student experience. The team works collaboratively with other areas within the Campus Experience Department, including Catering and Sport, to deliver seamless and professional services. With a strong emphasis on innovation, partnership working, and customer satisfaction, the department is committed to continuous improvement and creating memorable experiences for all clients.

What's in it for you?

• Competitive salary - and excellent pension scheme
• An impressive 32 days leave - plus bank holidays, additional time off at Christmas and the opportunity to buy even more!
• Flexible working - we support a culture of flexible and agile working to help you find the right balance
• Professional development - we offer a comprehensive package of training and development opportunities to help you achieve your full potential
• The Perks! - MySalford, our online employee portal offers a wide range of lifestyle benefits and discounts
• Sustainable Salford - we have a commitment to be Net Zero by 2038 and embed sustainability in all aspects of university life. 

Please note this opportunity may close early depending on applicant volume.

Job Description

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