Assistant Housing Administrator

About the role

As an Assistant Housing Officer you will provide administrative support to the University Housing Services Team and to assist with the general day to day work of the Housing Services Department, ensuring that our customers are dealt with promptly and professionally

About you

To be an ideal candidate for this role we are looking for a highly organised and approachable individual who thrives in a busy, student-facing environment. You will be a strong team player, confident in acting as a first point of contact and able to communicate clearly and professionally with a wide range of people, including students, staff, and external visitors.

You will require excellent administrative skills, with a keen eye for detail and the ability to accurately maintain both digital and manual records. Comfort with using specialised software and willingness to learn new systems is important, alongside the ability to manage multiple tasks and prioritise effectively.

A proactive and adaptable mindset would be essential, as the role involves supporting colleagues, contributing to the development of office procedures, and assisting with a variety of tasks. The person should be able to use their judgement to handle routine enquiries independently while recognising when to escalate more complex issues.

Finally, the ideal candidate would be flexible and reliable, willing to support events such as open days and work occasional weekends when required, while maintaining a professional and helpful attitude at all times.

About our Division

The Estates, Facilities and Commercial Services Division is vibrant and dynamic. We are continuously adapting to change and needs of our Students, Faculty, Visitors, and Permanent staff to deliver a great service. You can see our presence all around campus and we work behind-the-scenes to ensure an on-site positive experience for all.

Over the last 5 years we have developed the East Slope, now we are working on the Developing of the West Slope: a mix of student housing and spaces for learning, socialising, and student wellbeing services. We are also thrilled to be working on Sustainability Sussex. Our vision is clear. Our strategic goal is for this University to be one of the most sustainable universities in the world.

Please find further information regarding the division at Estates, Facilities and Commercial Services: University of Sussex.

Why work here

Find out more about our reward and benefits package. 

Find out about our equality, diversity and inclusion.

Further Key Information

Please contact Stephen Cotton s.cotton@sussex.ac.uk for informal enquiries.

For full details and how to apply, click the 'Apply' button above.

The University of Sussex values the diversity of its staff and students, and we welcome applicants from all backgrounds.

Eligibility

Visa Sponsorship Queries: This role is not eligible for sponsorship under the Skilled Worker route. 

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