Student and Wellbeing Services Manager

Fourth Monkey, the home of innovative and transformative actor training, is looking for a student services professional to help develop our student experience. You will join a small and dedicated community of professionals at Fourth Monkey. Your specific responsibility will be to develop our support services for students from general advice to disability support. We are a small training establishment and offer actor/maker CertHE and BA degrees. You will join a Student Experience and Academic Services team.  

We are looking for a compassionate and thoughtful person interested in providing support to a diverse community of artists. You might be someone looking to step up into a management role or you might be stepping away from a larger university. You’ll have experience in one or more areas of student services and have been involved in supporting students experiencing difficult times. You will help us with imaginative ways of sourcing help for students and the role will mean you work with the whole Fourth Monkey team from the teaching practitioners to fundraising. Experience of working with creative arts students would be helpful but is not essential. Experience of supporting students is essential. 

If you would like to discuss the role before applying, you can contact julie@fourthmonkey.co.uk (before 21 May).  

The role

You will act as a key point of contact for students seeking advice, support, or guidance, including those experiencing distress or facing complex personal circumstances. The role includes signposting students to university-based support services, supporting enquiries about finance and accommodation, and helping identify appropriate learning support such as English language or writing support.

A major part of the post is supporting disabled students through Individual Learning Plans, Disabled Students’ Allowance applications, and ongoing follow-up to ensure agreed adjustments are in place. You will also coordinate and escalate safeguarding concerns, mental health crises, fitness-to-study issues, and serious wellbeing incidents where required.

Alongside day-to-day casework, you will contribute to policy development, maintain accurate and confidential records, and help develop Fourth Monkey’s wider student support offer. You will work across the organisation to build effective wellbeing communications, strengthen student voice and representation, and help shape a caring, practical, and responsive student experience.

About you

You will bring experience in student services, welfare, wellbeing, disability support, mental health, or a comparable support setting. Experience of handling complex or high-risk cases is essential, as is a sound understanding of safeguarding, confidentiality, GDPR, and reasonable adjustments.

We are especially interested in candidates who are empathetic, resilient, and confident handling sensitive conversations with professionalism and care.

Hours and location

This is a 0.8 FTE role, equivalent to 30 hours per week, based at The Monkey House, London N7 7QP, with hybrid working available one day per week at home. The salary is £44,000 pa pro rata (£35,200 actual). The role reports to the Director of Academic Services and includes collaboration across the full Fourth Monkey team.

How to apply

Application is by CV and covering letter. Please see the application pack for further information. You should submit your application via the 'Apply' button above by midnight on Wednesday 27 May 2026.

Please click the 'Apply' button above to access the job posting, download the job pack, and view full application details.

We look forward to hearing from you. Be Bold and Play

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