Communications and Content Assistant

About Us

King’s College London’s mission is to achieve excellence in education and research, using our knowledge with purpose since 1829 for the benefit of society. Our thriving and an award-winning External Communications team plays a key role in helping the University achieve its mission.

About The Role

The Communications and Content Assistant is a key team member in the External Communications team, supporting the successful delivery of integrated communications activities and acting as the first point-of-contact for inbound media requests and activity via the Press Office inbox and phone line. The post holder will work on a wide range of projects, focused on inspiring and engaging the institution’s stakeholders, building King’s reputation for academic excellence, showcasing key research and educational breakthroughs, and highlighting King’s philanthropic endeavours and achievements. The post-holder will also take an active role in content creation for King’s external channels including the website and social media accounts – from concept to delivery.

What you'll need to succeed

You’ll be a dynamic, driven person with a keen news sense and an ability to engage with a range of colleagues, including journalists. You’ll be able to combine your strong administrative skills with creativity, and a sense of initiative to spot opportunities for engaging content ideas that advance our strategic goals. We need a confident self-starter, who is highly organised and can work well under pressure. The ability to build effective relationships, and work with a wide range of people and teams across a varied portfolio of projects, is essential.

• Act as the first point of contact for the Press Office, overseeing the inbox and phone line during working hours, triaging requests from journalists, experts, and the public appropriately and swiftly.
• Support the Senior PR and Communications Manager to respond swiftly to reputational issues, ensuring timely responses and escalating urgent issues.
• Assist with media campaigns by drafting news stories, co-ordinating distribution of media releases. and create social media posts and related content.
• Liaise confidently with journalists and academics, including supporting with interview logistics and briefings
• Build positive relationships with colleagues across King’s, including academics and Faculty Communications, and assist Senior Communications Managers to identify potential stories, experts and content opportunities
• Monitor and track coverage across online, print and broadcast media
• Assist the social media team in creating social media content from concept to delivery, using tools such as Canva and CapCut and support external engagement activities
• Collaborate with other Corporate Communication colleagues on activities, using a range of internal and external communications channels

The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.

This is a full time post (35 hours per week), and you will be offered an indefinite contract. This is a hybrid role, where you will be required to work two days in the office.

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