Head of Change and Communications (FTC Or Secondment)

Please note: This role is open to All talent pools. 

Redeployee applicants at City St George's , please email your CV and cover letter to 

RecruitmentCoordinators@citystgeorges.ac.uk;

with the job title and reference number, demonstrating how you meet the essential criteria outlined in the person specification.

City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.

Our research is engaged, at the frontier of practice and has a positive impact on the world around us.

Background

City St George’s, University of London has created the Digital Innovation and Transformation Office (DiTO) to accelerate scholarly, inclusive digital change across education and research. Reporting to the Director of Digital Transformation, the Head of Change and Communications will own the flagship Digital Transformation Dialogues programme, leading engagement that enables staff, students and partners to adopt AI-enabled, digital-first practices and realise measurable benefits across teaching, research and operations.

Responsibilities

Shape and refine the change management and communications strategy for all DiTO initiatives. Own and deliver the quarterly Digital Transformation Dialogues roadmap, events and content pipeline. Coach senior sponsors, coordinate multi-channel campaigns and manage crisis communications. Measure readiness, adoption and benefits; report insights and embed continuous improvement. Line-manage staff and nurture communities of practice that sustain an inclusive digital-first culture.

Person Specification

Essential: postgraduate degree or equivalent; change-management and multi-channel communications; proven leadership of digital-transformation programmes across complex institutions; exceptional storytelling and stakeholder-influencing skills; strategic vision, coaching and negotiation acumen; proficiency in adoption analytics; commitment to equality, diversity and inclusion. Desirable: accredited change-management qualification, advanced knowledge of UK HE policy and quality frameworks, and experience curating high-impact engagement events.

Additional Information

Further information is available in the job descriptions JD - Head of Change and Communications.pdf

Closing date for Redeployee applications:  17 May 2026 at 11:59pm

Closing date for Internal applications:  25 May 2026 at 11:59pm

Closing date for External applications:  31 May 2026 at 11:59pm

Interviews for Redeployees  are scheduled to take place on 19 May 2026

Interviews for Internals are scheduled to take place on 04 June 2026

Interviews for Externals are scheduled to take place on 11th &12th June 2026

The selection process will involve an interview and presentation. Further details will be confirmed at the interview stage. 

City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George’s operates a guaranteed interview scheme for disabled applicants.

The University of business, practice and the professions

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