Receptionist & Courses Administrator

Location: Language Centre, 12 Woodstock Road, OX2 6HT

About the role 

This is a readvertisement of 185103. Previous applicants therefore need not apply.

Oxford Lifelong Learning in the Department for Continuing Education is seeking to appoint a full-time Receptionist & Course Administrator to provide a high level of customer service and administrative support within the University of Oxford’s Language Centre.

About the role 

This is a full-time position, offered on a fixed-term contract for 12 months. The role is based on-site at the Language Centre, 12 Woodstock Road, Oxford, with working hours of 08:30–16:50, due to the customer-facing nature of the post

As a key front-facing member of the team, you will act as the first point of contact for students, staff, tutors, visitors and external clients. You will provide a professional, welcoming and efficient reception service, responding to a wide range of enquiries in person, by telephone and by email.

Alongside reception duties, you will manage bookings for teaching rooms and meeting spaces, acting as the main point of contact for commercial and external users of the building. You will also provide substantive course and administrative support to the Language Centre team, contributing to the effective planning and delivery of language programmes.

This varied role requires excellent judgement, strong organisational skills and the ability to manage competing priorities while maintaining a consistently high standard of customer service.

About you 

You will be educated to A level (or equivalent) and have experience of working in a customer-facing or reception environment, along with experience providing administrative support and maintaining accurate records

You will demonstrate:

• Excellent customer service skills, with a professional, calm and confident manner
• Strong verbal and written communication skills
• Good IT skills, including Outlook, Word, Excel and database systems
• The ability to work independently, use initiative and exercise sound judgement
• Strong organisational skills and the ability to prioritise a varied workload
• A flexible and adaptable approach within a busy teaching environment
• Experience of working in Higher Education, using web content management systems or financial systems such as Oracle Financials would be advantageous

You will also be willing to undertake First Aid and Fire Warden responsibilities (training will be provided if required)

Application process 

You will be required to upload a covering letter/supporting statement, CV and the details of two referees as part of your online application (via the ‘Apply’ button above).

To make informal enquiries about the post please contact Freya Howe

The closing date for applications is 12 noon on Tuesday 26 May 2026. Please note that the job may close earlier than the advertised closing date when a qualified candidate is offered. Therefore we encourage qualified candidates to apply as soon as possible.

Interviews will take place shortly after the closing date.

Bring your expertise to the University of Oxford and be a part of a community that values creativity, diversity, and excellence.

The University of Oxford is an equal opportunity employer and welcomes applications from individuals regardless of their background.

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