Assistant Head of Income & Projects

Opportunity Overview
The University of Salford is seeking an Assistant Head of Income to play a key leadership role within our Finance team. This is an exciting opportunity to lead and support a dedicated team responsible for credit control activities and the administration of tuition fee payment plans.

As a senior member of the Income team, you will represent the function across a range of high-profile projects and working groups, including student registration and graduation. You will also contribute to system enhancements and upgrades, while building and managing effective relationships with external partners and third‑party providers.

This is a fast‑paced and varied role, ideal for a motivated and highly organised leader who thrives on responsibility. You will be confident making decisions, able to work independently, and passionate about delivering an outstanding customer experience. Strong communication skills, excellent IT capability, and proven experience of managing and developing teams are essential.

If you are enthusiastic, committed, and looking to make a meaningful impact within a supportive and forward‑thinking university, we would love to hear from you.

Note this opportunity may close early depending on applicant volumes.

Key Responsibilities

• To manage, motivate and supervise a small team.
• Maximise Student Income & minimise bad debts by efficient debt chasing & adherence to best practice.
• Co-ordinate the team’s efficient processing of the financial aspects of student registration.
• Handle complex cases and respond to complaints in line with the Universities guidelines.
• Be a subject matter expert for collection of fees.

About the Department
The Finance Department is responsible for the overall financial management of the institution including subsidiaries. The division provides a full range of financial services to the University, including management and financial accounting services. The University has devolved systems of planning and budgeting, and the Finance Department works closely with Academic areas and Professional Services to maximise the opportunities for the University within an appropriate environment.

What's in it for you?

• Competitive salary - and excellent pension scheme.
• An impressive 32 days leave - plus bank holidays, additional time off at Christmas and the opportunity to buy even more!
• Flexible working - we support a culture of flexible and agile working to help you find the right balance.
• Our community - there's a real sense of belonging here at Salford. We value diversity, in backgrounds and in experiences. Our difference makes us stronger, and together we share a passion for improving students' lives.
• The Perks! - MySalford, our online employee portal offers a wide range of lifestyle benefits and discounts.
• Wellbeing support - all our people are important to us and we have services and facilities dedicated to your mental and physical health, ranging from an Employee Assistance Programme and counselling to sports and fitness facilities including discounted gym memberships.
• Sustainable Salford - we have a commitment to be Net Zero by 2038 and embed sustainability in all aspects of university life.
• Our Peel Park campus is unique with lots of green spaces and great transport links including Salford Crescent train station means we're easy to get to.

Please note this opportunity may close early depending on applicant volume.

Job Description

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