Administrative Assistant (Receptionist)

An exciting opportunity has arisen for a hardworking and enthusiastic person to join the Disability and Dyslexia Support Service as an Administrative Assistant, responsible for covering our reception desk. We are seeking an empathetic receptionist who will be the first point of contact for disabled students, applicants and University staff. You will provide a warm, professional welcome to all visitors in person and via email and you will have excellent communication and interpersonal skills alongside strong administrative and IT skills, in particular the ability to work with large volumes of sensitive information to a high degree of accuracy.

The Disability and Dyslexia Support Service is a friendly and confidential service who support disabled students and applicants and the University staff who support them. You will join a team of administrators who work closely with Disability Advisers and Mental Health Advisers within the Disability and Dyslexia Support Service (DDSS) to ensure that disabled students receive support and reasonable adjustments for their studies.

For this role, you will:

• Have a passion for supporting students to succeed in their University experience.
• Possess excellent written and verbal communication skills and the ability to effectively communicate with a diverse range of key service stakeholders; students, applicants, colleagues and University staff.
• Possess strong interpersonal and organisational skills, acting with tact and diplomacy (and maintaining confidentiality) at all times.
• Have the resilience to thrive in a fast-paced environment.

Your contribution will support the work of the DDSS team and enhance the experience of disabled students and applicants.
The University of Sheffield is a remarkable place to work. Our people are at the heart of everything we do. Their diverse backgrounds, abilities and beliefs make Sheffield a world-class university.

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