Student Experience Manager

As Student Experience Manager, you will oversee and manage staff to deliver a high-quality, inclusive and accessible learning experience for all students. You will support students, actively seeking out and responding to ‘the student voice’ (via student-staff committees, NSS, TellUs) to enhance the student journey from induction to graduation.

Working collaboratively with the School Director of Education and School Manager, you will support the delivery of strategic objectives. You will improve the experience for students within the School, leading on relevant external compliance requirements and driving forward student voice initiatives. You will work collaboratively with the Education Manager to allocate responsibilities in a fair and equitable manner and oversee the work of team members to ensure a joined up approach for students and staff.

The successful candidate will have an excellent understanding of student related issues. An experienced line manager, they will be a strong leader of people and will be able to work collaboratively with colleagues across the institution to ensure student experience activities are delivered effectively and efficiently in line with university policies.

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