Lead Business Relationship Manager

Job Location: Gateway House

Employee Weekly Hours: 37.00

Market Supplement: 

Job Description: 

Main duties and responsibilities

De Montfort University

De Montfort University (DMU) is a university of quality and distinctiveness, distinguished by our life-changing research, dynamic international partnerships, vibrant links with business and our commitment to excellence in learning, teaching and the student experience.

Digital & Technology

Digital & Technology is at the heart of delivering the University's digital ambitions, providing innovative, customer-focused services that enable staff and students to succeed. We are looking for an experienced and influential leader to join our team as Lead Business Relationship Manager.

Role

This is a key leadership role responsible for building strong partnerships across the University and ensuring Digital & Technology services align with institutional priorities. As Lead Business Relationship Manager, you will lead the BRM function, acting as a trusted advisor to senior stakeholders, leading a team of Business Relationship Managers, shaping digital strategy, managing demand, translating business needs into technology solutions, championing stakeholder engagement and communications, using data to drive decision-making and continuous improvement, working collaboratively to enhance services and support organisational change, contributing to the Digital & Technology Operating Plan, and promoting a culture of collaboration, innovation, and customer-focused delivery.

Ideal Candidate

You will be an experienced leader with a strong background in Business Relationship Management, stakeholder engagement, IT delivery, or digital partnership roles, with proven success in influencing senior stakeholders, building trusted relationships, and aligning technology services with organisational objectives. You will have significant experience leading high-performing teams, managing complex stakeholder environments, and delivering technology-enabled change. Educated to degree level or holding a relevant professional qualification (or equivalent experience), you will demonstrate excellent communication, planning, and decision-making skills, the ability to translate organisational priorities into digital initiatives, and a strong commitment to customer service, collaboration, and continuous improvement.

To view the JDPS, click here

Competencies

• Meeting Management
• Teamwork
• Negotiation Skills
• Stakeholder Communication
• Stakeholder Engagement
• Team Leadership
• Presentation Skills

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