Senior Student Adviser

Advice Area: Student Unions

Organisation: Birmingham City University Students' Union (BCUSU)

Location: West Midlands

Workplace: Onsite

Closing date: 19^th July at 23:00

Job description: See attached

We’re looking for a Senior Student Adviser to deliver high quality, independent advice and manage complex casework at BCUSU.

BCUSU’s Advice Team provide essential support to all students at BCU, on issues related to academics and housing. We’re completely independent from the University and provide confidential support for students’ issues.

This is a great opportunity for an Adviser looking to step into a supervisory role, with additional responsibilities. You’ll provide day-to-day professional oversight and guidance to our team of advisers and ensure a high quality of advice delivery.

Key responsibilities:

• Deliver high-quality, independent advice and manage complex casework that provides measurable benefit to students.
• Responsible for day-to-day operational practice, whilst supporting quality assurance, and service capability in line with BCUSU values.
• Support advice insight generation, service development, and influence at thematic level

Selection process:

Shortlisting will take place from Monday 20th July, with interview offers sent to candidates from Thursday 23rd July

Interview date:

Monday 6th August

Why work for BCUSU? Staff members have a number of benefits:

• Generous Holidays (32 days plus 8 Bank Holidays paid annual leave pro-rata)
• Optional Contributory Pension Scheme (eligible for joining after completion of probation period)
• Additional day holiday for Wedding day and Graduation day
• Enhanced Maternity, Paternity, Adoption pay and leave
• Health Care Cash Plan – money back on everyday health care such as dental, optical and physio costs, and additional benefits like remote GP appointments, mental health support, exclusive discounts on high street purchases and more.
• Volunteering – take one day volunteering and BCUSU will match it with another day for you to volunteer
• Paid Compassionate Leave
• Cycle to Work Scheme
• Access to student discount platforms
• BCU Library membership
• Staff socials – subsidised events usually Summer and/or Christmas

Other info:

BCUSU is an equal opportunity employer that is committed to diversity and inclusion in the workplace. If you require any reasonable adjustments to assist you in the application or interview process please get in touch to discuss your needs, by emailing studentunionjobs@bcu.ac.uk

Please apply via the 'Apply' button above!

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