Assistant Hospitality Manager

This role is eligible for the Campus Services New Starter Bonus* (£1,000) and Campus Services Refer a Friend bonus. 

We are seeking a proactive and customer-focused Assistant Hospitality Manager to support the delivery of high-quality front of house operations within our Campus Services team at the University of Bath.

About the role

In this role, you will manage the day-to-day running of your catering outlets, ensuring excellent customer service standards are consistently achieved while maintaining compliance with financial controls, Health & Safety, Licensing Law and HACCP requirements

You will lead and develop a team of hospitality staff, supporting recruitment, training &  performance, while working collaboratively with the wider Hospitality management team to enhance our food and beverage offer and overall customer experience. You’ll also oversee stock, rotas & operational standards, ensuring an efficient, well-organised service in a fast-paced environment.

About you

We’re looking for someone with strong front-of-house management experience, a passion for delivering excellent service, and the ability to motivate and develop teams. Strong organisational skills and the ability to manage multiple priorities are essential, alongside a sound understanding of relevant legislation and financial processes.

Further information

This is a full-time role, working 36.5 hours per week.

The outlets are open 7 days a week and you will be required to work on a 5 out of 7 rotating pattern covering early mornings, evenings & weekends. 

For an informal discussion about the role please contact:

Jonathan Bowker, Hospitality Operations Manager at jpb55@bath.ac.uk

For more information on the department, including benefits, please refer Working in Campus Services

Campus Services New Starter bonus*. In addition to the great benefits Campus Services’ offers, we can offer you a £1,000 bonus. This is payable the month after successfully passing your six months’ probation. Please note this bonus is pro rata for part time roles.

This role is also eligible for the Campus Services Refer a Friend bonus*. If a university staff member has ‘referred’ you to apply for this vacancy they may be eligible for a bonus. Please ensure when applying, that you select ‘other’ and note their name when answering the question ‘Where did you learn of this job?'. The referrer must be noted at time of application to be considered.

*Both bonuses are subject to terms and conditions.

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equity and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence & supporting disabled staff. 

Right to Work in the UK: We do not assess immigration or right to work status until offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship and all offers are conditional on meeting right to work requirements.

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