Concierge Assistant

Estates & Facilities Management is the campus hospitality provider at Loughborough University. We provide accommodation and catering within our halls of residence and within our various food and bar outlets for students, staff and visitors.

Concierge Assistants provide support in our busy Hall Receptions by providing a friendly and efficient welcome to our students and commercial guests. Duties include checking-in guests, answering enquiries, using an accommodation database, monitoring fire panels, cleaning reception areas and undertaking general administration.

We are looking for a smart, enthusiastic and confident person with excellent customer service skills to join our team.

The position currently available is for 25 hours per week on a 52-week, open ended contract. Hours are mainly worked from 1:00pm to 6:00pm Monday to Friday.

For informal enquires please contact Sarah Hooley, Hall Manager by email S.A.Hooley@lboro.ac.uk.

Our Benefits 
At Loughborough, our benefits are designed to support your life inside and outside of work, helping you to thrive and feel valued as part of our community. Examples of our benefits include:

Time off - generous holiday allowance, including 14 university closure days and bank holidays, with the option to buy extra through our holiday purchase scheme.

Where you work – access to a range of fantastic facilities with plenty of green space across our 523-acre East Midlands campus, plus an exciting community at our London campus on the Queen Elizabeth Olympic Park.

Financial wellbeing – competitive pay, two excellent pension schemes, and everyday savings opportunities.

Support for you and those close to you - through our range of life event leave policies as well as access to an on-site nursery at our East Midlands campus, flexible and hybrid working options.

Health and wellbeing – discounted gym memberships and access to world-class sporting facilities, including physiotherapy, plus healthcare offers such as eyesight testing and wellbeing support.

Travel and sustainability - access to our electric vehicle and cycle-to-work schemes, as well as a variety of travel offers to support sustainable commuting.

Discover more about the full range of rewards and benefits at Loughborough University.

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