Student Experience Officer

Job description:

You will be part of a team that delivers a high quality, inclusive and accessible learning experience for all students. You will support students, actively seeking out and responding to ‘the student voice’ (via student-staff committees, NSS, TellUS) to enhance the student journey from induction to graduation.

You will play a key role in supporting delivery of student experience as students progress through their programme journeys, from welcome and transition to graduation. You will support the annual schedule of key activities and lead developments to improve the student experience and you will collaborate with a range of people from a diverse set of backgrounds.

We are looking to appoint a supportive, people-focussed and motivated individual who is committed to driving improvements to our student experience. The ideal candidate will be able to build effective relationships as they collaborate with staff and students, and work flexibly to support the activities of the team. They will also have excellent communication skills to respond clearly and effectively to enquiries raised by students, external stakeholders and staff, and experience of working with complex regulatory requirements.

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