Lead Functional Analyst (SITS)

Please note a full application including a covering letter detailing your experience alongside a CV is required for applications to be considered. Please be advised applications made without providing a cover letter will not be accepted.

Background of department/role
Are you passionate about creating an outstanding university experience? Do you thrive in a collaborative, forward-thinking environment? If so, we have an exciting opportunity for you to be part of a newly established Student Lifecycle Product Team working as a Lead Functional Analyst (SITS) within the Digital Products Directorate at Canterbury Christ Church University.

The Lead Functional Analysts play a key role in the design, and optimisation of the Student Record System (SITS), its components, and integrating systems. They will support the integration of business processes through the full student journey (such as Admissions, Enrolment and Graduation), drive continuous improvement initiatives and contribute to the delivery of an exceptional student and staff experience.

The post holder will support business areas in understanding and optimising student lifecycle processes and data management within SITS by leading requirements workshops, impact assessments, gap analysis, and solution design sessions. They will identify opportunities for continuous improvement and leverage their knowledge and experience to enable the development of efficient, streamlined processes within SITS that enhance the student and staff experience, while maintaining a strong focus on data quality. The role will ensure that processes are robust, effective, and aligned with business and operational objectives.

How to be successful
To be successful in this role you will be a subject matter expert in Student Lifecycle business processes and the associated SITS functionality and have proven experience in working with business stakeholders, developers and testers to deliver effective solutions within a SITS based Student Records System to support the Student Lifecycle.

You will work flexibly to design processes and solutions for short term fixes whilst working with Business and IT Stakeholders to understand requirements for longer term initiatives and translate these into efficient and scalable system solutions within SITS working alongside SITS Developers and Testers within the team.

How will you work?
We are committed to supporting flexible methods of working wherever possible and this role is flexible and connected (Professional Services) Campus attendance will vary on a day-to-day basis and across the year but must purposefully align to the needs of our students, staff, and stakeholders. It is expected that there will be a relatively even balance between time spent on and off campus; but in most cases the work location will be determined by the service required or the tasks/activities being undertaken.

How to apply
Start date for applications: 13^th July 2026
Closing date for applications: 9^th August 2026
Interviews are to be held: 25^th August 2026

If you require further information regarding the post please feel free to contact Marisa Orrin, Marisa.Orrin@canterbury.ac.uk (strictly no agencies, thank you) quoting reference number REQ06351.

Please note, Canterbury Christ Church University reserve the right to bring the closing date of this position forward where a high volume of applications is received.