Business Analyst

Job Description: 

Main duties and responsibilities

De Montfort University (DMU) is recruiting for a key role within our Digital and Technology team. 

As one of our Business Analyst for D&T, you will play a pivotal role in delivering customer benefits by working with multiple stakeholders across the division and wider university to understand user requirements for project delivery. You will facilitate and manage user engagement sessions to collect process needs and user stories, as well as documenting and obtaining sign off for those stories and needs. 

This is an excellent opportunity for a Business Analyst with experience of D&T project analysis and delivery who is able to multitask and engage with all stakeholders in a professional and clear way. 

 Role

• Identify and capture user needs, business objectives, and technical requirements to inform design and development phases, ensuring alignment with service goals and policy constraints. 
• Engage with stakeholders across the University through interviews, meetings, and workshops to build relationships, gather insights, and secure project support.  
• Conduct comprehensive requirement analysis, ensuring alignment with business case objectives and validating documentation accuracy through consultation with stakeholders.  
• Conduct business process analysis, capturing current (As Is) processes, performing gap analysis, and developing future (To Be) processes alongside stakeholders.  
• Facilitate the transition of projects into operational phases by implementing new processes, tools, and features, and planning user testing and training. 
• Produce project documentation (e.g., mandates, business cases) in line with DMU PMO standards, working closely with Project Managers to clarify project objectives and scope. 

Ideal Candidate 

• Strong knowledge of the Digital technologies 
• A track record of analysis in large, complex or public sector environments 
• Excellent stakeholder engagement, negotiation and analytical skills 
• The ability to work on multiple projects simultaneously and deliver high-quality outcomes

To view the job description and person specification, please click here.

Contact

For more information about the role please contact Anne Harvey anne.harvey@dmu.ac.uk 

Competencies

Document Preparation

Scheduling & Coordination

Customer Service

Process Improvement

Compliance & Records Management

IT Proficiency

Change Management

Collaborative

Communication

Skills

Attention to Detail

Time Management

Problem-Solving

Adaptability

Initiative

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