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Head of Education Services

Newcastle University

Location: Newcastle upon Tyne, Hybrid/On-site
Salary: £58,225 to £61,759 with progression to £67,468
Hours: Full Time
Contract Type: Permanent
Placed On: 17th July 2026
Closes: 5th August 2026
Job Ref: 29553

We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.

Do you want to help shape the future of education at Newcastle University?

Registry and Education Services, part of Student Services, is looking for an experienced, innovative and committed individual to join them as Head of Education Services.

Working closely with the Director of Registry and Education Services and the Academic Registrar, the role will lead across the University on matters relating to education, ensuring that the teams provide expert support, advice and insight supporting an outstanding student experience aligned with the new Education for Life Strategy. The teams reporting to the postholder comprise student casework and policy, education policy and governance, education partnerships, education evaluation and impact. A key element of the Head of Education Services role will be deputising for the Academic Registrar on student cases.

You will be pivotal in ensuring that the strategic direction of the Service is informed by national and international good practice, colleague expertise, student voice, and evidence. You will be central in leading programmes of enhancements to policies, systems and processes across all Education Service areas, working closely with colleagues in our international campuses, faculties, schools and services.

We are based in King's Gate in the heart of the University and Newcastle city centre.

We are committed to professional development of all our colleagues, and you will benefit from a range of development opportunities.

The role is offered on a permanent, full-time basis. The service operates on a blended working model with time working remotely and in the office. The hiring manager will discuss the requirements of the role, should you be invited to interview.

If you are considering relocating to join us, should you be successful in your application you can find out about our relocation package options.

All informal enquiries should be directed to Rachel Dearlove, Director of Registry and Education Services rachel.dearlove@newcastle.ac.uk

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