Quality Specialist

Location: Remote first role with the opportunity to work flexibly from home, providing it is within the UK. There will be a need for occasional UK and International travel in this role

Hours: 35 hours per week, with flexibility around how hours are worked.

Join QAA

QAA is the UK’s independent quality body for tertiary education. Our purpose is to ensure that students and learners experience the highest possible quality of education.

We are the UK’s authority on quality and standards, acting as custodian on behalf of the sector of reference points including the UK Quality Code for Higher Education, Subject Benchmark Statements, and the Frameworks for Higher Education Qualifications. 

We work with governments, funding bodies and education providers across the UK and internationally to support and enhance quality and standards. In Scotland, Wales and Northern Ireland, we work collaboratively with the sector to meet the needs of each nation. In England, our membership programme provides resources and support to strategic leads, quality specialists and students and learners alike.

Internationally, we are recognised as one of the world's leading quality bodies, supporting the reputation and reach of UK tertiary education through global partnerships and transnational education.   

About the role

This role sits at the heart of QAA’s contract services work, contributing to the development and delivery of our portfolio of quality assurance and enhancement services. As part of the Contract Services Team, you’ll deliver QAA’s international accreditation reviews in England and overseas.  You’ll also deliver bespoke services to higher education providers, agencies and other bodies supporting their strategic and operational priorities, ranging from workshops for individual providers to being part of larger capacity building projects internationally. 

You’ll work closely with colleagues across QAA and with external stakeholders to promote our work, build trusted partnerships, and support our strategic goals. The role involves delivering specific quality assurance reviews, projects and engagements to an exacting and high standard. You’ll also be required to support the development of new services to be delivered in England and internationally, and to represent QAA, helping to grow our reputation and influence as a trusted quality assurance agency. 

About you 

We are looking for someone with a strong understanding of higher education quality assurance in England and in international settings. You’ll be a confident communicator and able to offer support, guidance and advice relating to the quality and standards of higher education to others.  You’ll be skilled in managing projects and building relationships across cultures and organisations. You should be comfortable working independently and as part of a team, with experience of delivering work to deadlines and managing multiple priorities. Detailed knowledge of the OfS regulatory framework requirements and varied experience of transnational education will be an advantage. The role requires travel in the UK and internationally, so flexibility, initiative and professionalism are key. 

Working at QAA

We are a UK based remote first agency built on trust and flexibility, where we focus on outcomes rather than location. This supports strong delivery, collaboration and colleague wellbeing.

While most work is carried out remotely, there are occasional opportunities to come together in person for collaboration, engagement or specific activities where this adds value.

Application process

The closing date for applications is 4 September 2026 so please do not hesitate to apply. 

More information about the role can be found in the job description. If you would like more information in advance of applying please contact careers@qaa.ac.uk 

To apply, please create a profile on our recruitment portal (via the 'Apply' button above) and submit your CV and a covering letter outlining your relevant experience and interest in the role. Only applications which include a CV and a cover letter will be considered. 

Recruitment process

If you're shortlisted, we'll invite you to the next stage of our recruitment process. This will typically include a remote interview via Microsoft Teams and may also include a presentation, written exercise or practical task.

We will provide full details in advance so you know what to expect and have time to prepare.

Our commitment to inclusion

QAA is committed to equity, diversity and inclusion and values the contribution that people from different backgrounds, experiences and perspectives bring.

We aim to create an environment where everyone feels respected, able to be themselves and supported to contribute and achieve their best. no matter what their identity or background, and able to give their best.

We are committed to ensuring an accessible and fair recruitment process. If you require any reasonable adjustments to participate in any part of the recruitment process, please contact us at careers@qaa.ac.uk so we can support your needs.

If you have not heard from QAA within three weeks of the closing date please assume your application has not been successful on this occasion. Due to the volume of applications, we are unable to provide individual feedback.