AV Technical Support Officer

Full time, Open ended, Fully campus based

IT Services are looking for an AV Technical Support Officer to join our Teaching Support team on our East Midlands campus. This role will provide technical support for the University’s teaching, research and event spaces, ensuring that our audiovisual and IT systems continue to deliver an excellent experience for staff, students and visitors.

You will be working as part of a dedicated technical team supporting teaching rooms, lecture capture, Unified communications platforms, event production and specialist AV installations across both the Loughborough and London campuses.

We are looking for someone with experience of supporting, installing and maintaining professional AV and IT systems within a customer-focused environment. You will have excellent technical troubleshooting skills, a practical approach to problem solving and the ability to communicate confidently with colleagues at all levels.

The role involves responding to support requests, diagnosing and resolving faults, installing and commissioning new AV equipment, carrying out planned maintenance and supporting teaching and event activities. You will also work on projects to introduce new technologies, maintain accurate asset and configuration records, and provide guidance and training to users on the effective use of AV systems.

We are looking for someone who is highly organised, enjoys working with people and takes pride in delivering an excellent customer experience. The successful candidate will be confident working independently, able to prioritise their workload effectively and committed to maintaining high technical standards.

The role will require occasional evening and out-of-hours working to support conferences, events and other University activities.

For more information, please refer to the Job Description and Person Specification.

Why should you apply?

With huge amounts of variety in this role, there is an opportunity for you to develop and continually grow while here with us.

Informal enquiries should be directed to Oli Bloor via email to o.bloor@lboro.ac.uk. All applications must be made by our University Jobs Portal. We cannot accept CV’s.

We are happy to consider any reasonable adjustments that candidates may need.

Closing Date: 8th August 2026

Interview Date: W/C 17th August 2026

About the University

Universities are one of this country’s greatest assets. We’re educators, employers, innovators and pioneers. We shape culture and society. At Loughborough, we strive for better, think differently, challenge convention and take action. We are passionate about finding solutions to the major problems faced by society and the planet, and we create opportunities for those with the drive, the ambition, and the determination to apply themselves in the pursuit of better. 

Our IT Services department is made up of a wide range of teams all responsible for their own specialism. IT Assets are based in the heart of campus with easy access to the wide range of facilities including world class sporting facilities. Loughborough IT came top in the National Student Survey for IT resources & facilities in supporting learning for several years in a row. 

Our Benefits

We’re committed to creating an environment where you can flourish. You’ll enjoy generous time off, including 14 university closure days and bank holidays, plus a holiday purchase scheme. Other benefits include flexible and hybrid working options, family-friendly support, world-class sporting facilities, and a wide range of financial, health, and sustainability perks. Discover more about our full range of rewards and benefits.

Advert information