Administrator

We have an exciting opportunity for an enthusiastic and organised Administrator to join our dedicated Administrative Team at the University of Sheffield’s Advanced Manufacturing Research Centre (AMRC). Based at The Factory of the Future in Catcliffe, Rotherham, you will play an integral role in supporting a world-class innovation centre. We are a small, highly collaborative, and busy administrative team responsible for the smooth running of the broader AMRC group, which encompasses approximately 600 staff across multiple sites.

As a core member of our administrative function, we deal with:

• Financial Administration: Accurately processing purchase orders, reconciling staff expenses, and managing credit card purchases in alignment with university guidelines.
• Query Resolution & Liaison: Acting as a reliable point of contact for internal staff and external customers; working closely with other University of Sheffield departments, such as the Central Payments Team, to resolve invoice queries.
• Enquiries: Efficiently managing and filtering general enquiries via email, phone, and face-to-face interactions to ensure a high-standard response.
• Team Contribution: Seamlessly collaborating with administrative colleagues to maintain a balanced workload and ensure the smooth continuity of daily operations.

To succeed in this position, you must bring a balance of professional administrative competence and excellent interpersonal skills. The ideal candidate will demonstrate:

• Outstanding Customer Service: Proven experience working in a customer-facing or front-of-house role with a professional, welcoming manner.
• Dynamic Teamwork & Initiative: A proven capability to collaborate productively within a close-knit team environment alongside the confidence to work independently using your own initiative when handling tasks.
• Technical Proficiency: Competence and practical experience navigating both Microsoft Office applications (Word, Excel, Outlook) and Google Suite applications (Docs, Sheets, Drive).
• Attention to Detail: Strong accuracy in numeric and financial data entry, essential for processing transactions and resolving invoice disputes.

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