Quality Manager

Do you have experience of managing quality and standards in higher education? Would you like the opportunity to contribute to the development and delivery of Birkbeck’s Education and Student Experience strategy?

We are seeking an experienced Quality Manager to manage, develop and implement the College’s quality assurance and enhancement framework at an exciting time of change and opportunity.

You will be based in our Quality Team, within Academic Standards and Quality (part of the Education and Student Experience Directorate) and you will work closely with academic and professional service colleagues across Birkbeck to support and deliver a wide range of key quality assurance activities and projects.

As Quality Manager, you will:

• Manage and develop Birkbeck’s current academic quality assurance framework, including module and programme approval and amendment, periodic reviews and quality monitoring, and the management of external examiners and other external subject specialists.
• Support the maintenance of academic regulatory, policy and governance arrangements, including undertaking regulatory and policy review and acting as secretary to committees and sub-committees as determined by the Head of Academic Standards and Quality.
• Provide advice and guidance on quality assurance systems and processes so that they operate effectively and efficiently.
• Provide regular updates and develop and deliver training to staff across the institution related to academic quality and standards.

To be successful in this role, you will:

• Have experience in managing quality assurance and enhancement in higher education, particularly data-driven approaches to quality.
• Effectively manage complex workloads, working with staff at all levels to ensure policy is implemented and adopted fairly and consistently.
• Have excellent oral and written skills with the ability to produce clear policies, procedures, reports and presentations and convey complex information with confidence.
• Be proactive in identifying areas for development and enhancement.
• Be comfortable working with and advising staff at all levels across the institution.

If you are passionate about higher education and ambitious about enhancing academic standards and quality, we want to hear from you. Join us at Birkbeck, University of London, and make a significant impact on our institution and its students.

Contract
This role is offered on an open-ended basis.

This is a full-time role, working 35 hours per week. A flexible and hybrid working pattern can be discussed and agreed with the successful candidate with the expectation that at least two days per week will be in the Birkbeck offices in Bloomsbury, London. The postholder needs to be on campus to attend meetings, training and events and to engage with colleagues across the institution in person as and when required.

Interviews will be held on Thursday 27th August 2026.

Salary and benefits
Grade 7 of the College's London Pay Scale, which is £44,247 to £50,379 per annum.

Birkbeck offers a competitive salary and pension scheme, 31 days paid leave, flexible working arrangements and some of the most generous benefits in the HE sector, all while being located right in the heart of Central London.

The salary quoted is on the College's London Pay Scale which includes a consolidated Weighting/Allowance which applies only to staff whose normal contractual place of work is in the London area.

Enquiries
If you would like to know more about the role, please click on the 'Apply' below or contact Ashley Palmer, Quality and Regulations Manager (a.palmer@bbk.ac.uk).

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