Education Support Assistant

Education Support Assistant
 
This part-time 20.44 hours weekly (0.56FTE) post is available immediately on a permanent basis.
 
This role offers the opportunity for hybrid working - some time on campus and some from home, following the first six months in post, which will be campus-based, whilst training is delivered.
   
Are you passionate about providing exceptional support to students and contributing to their academic journey? The University of Exeter is seeking dedicated Education Support Assistants to join our Education Support team. We are looking for fantastic people from a wide variety of backgrounds to join us at a time of change and opportunity at the University. 

• Do you enjoy direct contact with people?
• Do you enjoy supporting people with their queries and helping to deliver a brilliant customer experience?
• Do you enjoy providing administrative support?
• Are you fantastic at organising, communicating and making things run smoothly?
• Do you want to work for an excellent employer with some fantastic career and training opportunities?

If so, our Education Support Assistant roles could be for you! 
 
What you'll be doing...

• Provide advice, guidance, and administrative support to students and staff.
• Collaborate within a cross-Faculty team to support undergraduate and postgraduate programmes.
• Have the flexibility to work across various service areas and locations within the University.

About You
 
We are looking for committed individuals with:

• Desire to build a career in administration and customer services.
• Experience working independently and as part of a team.
• Excellent customer service skills.
• Adaptability in a culture of change and growth.

These roles form a vital part of our support services, including delivering a face-to-face service for students and staff, as such, role holders will be expected to work from campus for a minimum of two days per week, as well as full-time whilst training is completed.
 
Please also note that as busy roles with peaks in workload at specific points in the academic cycle, there may be periods in June, September, and October when leave may be restricted.
 
We can offer you the opportunity to develop your career in administration and customer services.
 
Please ensure you read the Job Description and Person Specification for full details of this role.
 
Further information

Please contact J.D.Crotty@exeter.ac.uk
 
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