Academic Quality and Conduct Officer

Academic Quality and Conduct Officer

Within commutable distance of one of our campuses in Beckenham, Birmingham, Blackburn, Doncaster, Redcar, Bristol or Bradford

We are seeking an experienced Academic Quality and Conduct Officer to join our Registry team and oversee the processes for the organisation in relation to academic quality and standards and student conduct, complaints and appeals.

About us

The National Institute of Teaching (NIoT) has an unswerving commitment to high quality, evidence-informed teacher education, and is on a mission to improve the quality of teacher and leader development across the system. 

The Registry team at the NIoT plays a crucial role in the mission of the NIoT by delivering services which support the administration of student records from enrolment through to graduation. The Registry ensures that all aspects of the student lifecycle meet regulatory requirements and provide an exceptional student experience. 

About the role

We are seeking an experienced Academic Quality and Conduct Officer to join our Registry team and oversee the processes for the organisation in relation to academic quality and standards and student conduct, complaints and appeals. The postholder will help ensure that academic regulations, quality assurance processes, committee operations and student casework procedures are implemented consistently, fairly and effectively, in line with institutional policy, sector expectations and regulatory requirements.

This role will focus both on the monitoring of academic quality and standards to ensure they meet sector standards (e.g. the UK Quality Code and OfS sector recognised standards) and ensuring that academic casework and regulations are appropriately administered and handled in line with best practice through investigating, tracking and managing case work for academic appeals, complaints, fitness to practise and other academic policies and procedures. Ensuring that best practice guidance from the Office of the Independent Adjudicator (OIA) is adhered to when managing casework. The role will support with ensuring that appropriate academic quality and standards are upheld and processes such as annual reviews and programme approvals are implemented in line with the institution’s quality assurance manual.

If you are passionate about policy, regulations and casework and motivated by the opportunity to make a meaningful difference in teacher development, we would love to hear from you. 

Essential Criteria

• A commitment to the aims of the National Institute of Teaching, with a focus on improving schools and communities to raise standards for children.
• Thorough knowledge of higher education in the UK and significant experience of working in an area of the post-holder’s responsibility – ideally in academic quality, registry, academic governance, conduct, complaints or student casework. 
• Thorough knowledge of internal and external regulation, compliance, and best practice relating to academic quality and conduct. 
• Understanding of academic quality assurance, academic regulations, committee servicing and student casework principles. 
• Experience of managing administrative processes and operational deadlines in a higher education environment.
• Strong understanding of internal and external regulation requirements and best practice relating to higher education administration such as the OfS, QAA and OIA. 
• Strong relationship management skills, including communication, engagement, facilitation and mediation. 
• Experience of working in a higher education or similar environment which involves the application of policy and procedure frameworks.
• Experience in managing difficult situations in a similar environment to a higher education institution. 
• Experience in managing casework or investigations. 
• Knowledge of data protection regulations and best practices in handling sensitive information. 
• Proficient in the use of MS Office software packages, such as Word, Excel and Outlook, as well as search engines and online databases.
• Experience using student records systems, case management systems, SharePoint, committee systems or reporting tools.
• Educated to degree level and/or significant relevant experience. 
• Excellent organisational skills and attention to detail. 
• Excellent interpersonal and written communication skills. 

Desirable Criteria

• Experience of working in or with the Initial Teacher Education (ITE) sector. 

Key benefits

• Highly competitive pay and pay progression opportunities.
• Flexible start and end working times.
• Flexible working opportunities, including hybrid working.
• At least 27 days’ holiday a year (plus 8 bank holidays) rising to 33 days after five years’ service. 
• Entry to the Local Government Pension Scheme. 
• A stimulating, supportive and rewarding working environment with a dedicated team of likeminded professionals. 
• Excellent opportunities to develop your skills and experience and to progress your career. 

The National Institute of Teaching is committed to creating a diverse environment and ensuring that all qualified applicants receive equal consideration for employment. We are committed to fair and inclusive recruitment practices and are open to job shares, secondments, part-time, and flexible working schedules.

We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.

How to apply

If you have any queries about this role, please email us at recruitment@niot.org.uk

Closing date: 17 August 2026

Interview date: 4 September 2026

We reserve the right to close this vacancy early if we receive a high volume of applications. 

Candidates must already have the right to work in the UK, as we are unable to offer visa sponsorship for this role.

This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and Occupational Health Check is required as a condition of employment.