Programme Administrator

Birkbeck, University of London, is looking for a Programme Administrator on a full-time, permanent basis this Autumn 2026.

As a Programme Administrator, joining the Faculty of Humanities and Social Sciences, you will collaborate closely with academic staff and professional services teams.

This is a permanent, full-time (35 hours a week) post for £31,234 rising to £34,827 per year, with two days a week based on our campus in Bloomsbury, London.

As Programme Administrator, you will take on a variety of key responsibilities including:

• Supporting the delivery programmes of study, dealing effectively with college processes, systems and procedures.
• Addressing student queries and concerns sympathetically and effectively, in all cases, following college policies and procedures to ensure a consistent and high-quality student experience.
• Actively supporting student success and wellbeing, ensuring they have the resources and guidance they need.
• Providing administrative support and supporting Faculty activities.

To be successful, you will:

Be flexible and able to work independently and as part of a team on a variety of projects, using strong organisational skills.

• Possess excellent communication skills, a keen eye for detail, and have a solid background in administration, ideally within an educational setting.
• Show a demonstrated ability to prioritise competing demands effectively, ensuring service levels are consistently met.
• Demonstrate a supportive and empathetic approach to student needs, while ensuring decisions and actions remain aligned with college policies and regulatory requirements.
• Be proficient in using a variety of electronic systems (e.g. Microsoft Office 365, Teams, SITS student records, Moodle etc), although training will be provided.

This opportunity at Birkbeck would build on experience as: Programme Officer, Research Degrees Officer, Course Administrator, Education Administrator.

If this sounds like the role for you join us as a leading London University with a unique mission for widening participation.

Salary and benefits
£31,234 rising to £34,827 per year, Grade 4 on the College's London Pay Scale which includes a consolidated London Weighting Allowance.

Benefits of working at Birkbeck: a competitive salary and pension scheme, 31 days paid leave, flexible working arrangements, generous benefits in the HE sector, and being located in the heart of Bloomsbury, Euston, London.

Contract
Permanent, open-ended contract. Full-time (35 hours per week with two days based in the office). Please submit an application form for consideration. Closing date: Wednesday, 26 August, interview date: Friday, 4 September 2026.

Enquiries
If you would like to know more about the role, please click on the 'Apply' button or contact Kevin Smith, Head of Operations for Education and Student Experience at kevin.smith@bbk.ac.uk.

If you have technical issues or difficulties using the recruitment portal, please contact jobs@bbk.ac.uk providing your name and the job reference number of the position. While we are happy to respond to all informal enquiries, only formal applications through the online system will be considered.

We welcome applicants from all sections of the community. The College is committed to improving the gender and cultural diversity of its workforce, holding a bronze Athena SWAN award and operating Disability Confident & Mindful Employer schemes.

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