International Enquiries Co-ordinator

The International Office is responsible for the recruitment, conversion and support of international students, overseas partnership development and student mobility programmes, driving the internationalisation of the University and ensuring that Manchester Metropolitan University retains and enhances its global profile.

About the role
We are currently recruiting an International Enquiries Coordinator to join its International Recruitment and Conversion Team. The postholder will contribute to and support the achievement of student recruitment KPIs, as outlined in the University's Road to 2030 and the Internationalisation Strategy.

Key responsibilities include managing international student and stakeholder enquiries, supporting online and in-person conversion activities, assisting with targeted prospective student communications, and producing data and reports to inform recruitment and conversion strategies.

What we're looking for?

• Strong customer service experience in a fast-paced, high-volume environment; Understanding of and experience of international student recruitment is desirable.
• Excellent written and verbal communication skills; Confidence communicating with people from different cultures and backgrounds, demonstrating cultural awareness and sensitivity.
• Strong administrative, data management and reporting skills as well as attention to detail.
• Experience providing information, advice and guidance, ideally within education or a similar customer-focused sector.
• A collaborative team player who can build effective relationships across departments and with external stakeholders.

How to apply?

• Please attach your CV and covering letter, detailing how you meet the person specification, to the online portal (available on the university's website, accessed by the 'Apply' button). Please note applications received without a covering letter will not be considered.
• Due to the volume of applications, we receive, we sometimes close our vacancies early. It is therefore advisable to apply as early as possible if you would like to be considered for a role.
• Interviews are planned to be held between 16-18 September 2026.
• If you have any questions regarding the role please contact Izabela Kaczmarek, International Conversion Manager at i.kaczmarek@mmu.ac.uk.

Working at Manchester Metropolitan University
Manchester Metropolitan University is a place of ambition, transformation and purpose. We are always looking at improving how we work, how we deliver for our students, and how the University can continue to thrive and expand its global reach.

As part of our team, you'll benefit from:

• A central Manchester location at our vibrant All Saints Campus.
• Generous annual leave allowance, plus bank holidays and discretionary Christmas closure.
• An excellent pension scheme.
• Hybrid-working (with a minimum of two days per week on campus).
• A supportive, collaborative and creative environment.
• Access to additional benefits, including cycle to work scheme, local and national discounts on high street and online brands, and a wide variety of wellbeing and reward initiatives.

Further Information
Manchester Metropolitan University fosters an inclusive culture of belonging that promotes equity and celebrates diversity. We value a diverse workforce for the innovation and diversity of thought it brings and welcome applications from all local and international communities, including Black, Asian, and Minority Ethnic backgrounds, disabled people, and LGBTQ+ individuals.

We support a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support.

Our commitment to inclusivity includes mentoring programmes, accessibility resources, and professional development opportunities to empower and support underrepresented groups.

Manchester Met is a Disability Confident Leader and, under this scheme, aims to offer an interview to disabled people who apply for the role and meet the essential criteria as listed in the Job Description for that vacancy. This vacancy is expected to attract a high volume of applications. Therefore, under the Disability Confident Scheme, only disabled people who apply under the scheme and best meet the essential criteria will be offered an interview.