Junior Learning Support Technology Officer

City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.

Our research is engaged, at the frontier of practice and has a positive impact on the world around us.

Background

The Broadcast and Media Services (BMS) team is seeking an enthusiastic Junior Learning Support Technology Officer to support students from the Journalism and Media, Culture and Creative Industries depa rtments within the School of Communication and Creativity (SCC). Based within the University's media equipment store, you will be responsible for the issue, return, maintenance and administration of audio, video and multimedia equipment. The role focuses on supporting equipment loans, advising students on the use of portable media equipment, maintaining the kit room to a high standard, and working closely with colleagues in SCC, BMS and IT.

Responsibilities

You will prepare, maintain and issue audio, video and multimedia equipment to students and staff using the SiSo booking system. You will provide demonstrations, advice and basic technical support to students using specialist media equipment. You will help maintain equipment to a high standard, support loan and return processes, administer equipment bookings, and ensure the kit room remains organised, efficient and ready to support teaching and learning activities.

Person Specification

You will have a good understanding of audio, video and multimedia equipment, together with excellent customer service and communication skills. You will be confident supporting students, organised, proactive and able to work effectively as part of a team. A keen interest in media production technology and willingness to learn are essential. Experience working within a media equipment environment, whether in Higher Education institution or the industry, is desirable but not essential.

Additional Information

Closing date for applications: 20 September 2026 at 11:59pm

The selection process will involve an interview and an exercise. You will be expected to demonstrate your ability to prepare an item of Audio and/or Video Equipment. Further details will be confirmed at the interview stage.

Internal applicants should use their @citystgeorges.ac.uk email address when submitting an application.

City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George’s operates a guaranteed interview scheme for disabled applicants.

The University of business, practice and the professions

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