Volunteering Engagement Manager

About us:

King’s Volunteering embraces creativity and innovation. Our mission is to connect the King’s community with our third-sector partners, through inclusive and transformative volunteering experiences that have a positive social impact. As the Volunteering Partnerships Manager, you will actively seek opportunities to enhance and expand our service, using data and stakeholder insights to refine our approach and further our impact.

The IES Directorate at King’s brings together the expertise of teams engaging with communities and partners locally, national and globally. IES provides strategic leadership for the university’s engagement at home and abroad, while providing a home for a portfolio of innovative programmes that generate and measure impact and serve the communities we work with and for. IES is home to some of King’s most innovative and impact-driven programming including Sanctuary, the Afe Babalola Centre for Transnational Education, King’s Volunteering, One King’s Impact, among others, as well as our civic and place-based engagement in London, and across the world.

About the role:

Based in the broader Service & Impact team within the International, Engagement, and Service Directorate (IES), the Volunteering Partnerships Manager will play a key role in driving the service forward. Working alongside a small but ambitious team, you will help deliver the King’s Volunteering strategy- encompassing events, internal engagement activities, voluntary-sector partnerships, and impact evaluation. 

In this role, you will oversee the service’s operations and lead the development and execution of a communications and engagement plan tailored to key stakeholders, including students, staff, and community partners. You will work with the team to ensure the delivery of a high-quality volunteering service for the King's Community.

This is a full time post (35 per week), and you will be offered a fixed term contract until 31st October 2027.

About you:

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

• Educated to a degree level or comparable work experience.
• Evidence of building mutually beneficial partnerships across organisational boundaries, demonstrating tact and skill in developing strong relationships to drive effective outcomes.
• Proven ability to build monitoring and evaluation frameworks to show impact, and using data insights to influence future workings.
• Proven ability to identify and pursue opportunities that enhance service delivery and drive impactful outcomes.
• Able to critically assess service gaps using data, user insights, and strategic thinking, and develop effective solutions to enhance impact and reach.
• Comfortable with ambiguity, demonstrating flexibility and responsiveness to evolving service needs, adjusting plans and strategies as required.
• Strong project management skills, with the ability to plan, organise, oversee budgets/resources, and manage competing priorities to ensure timely delivery of objectives for both self and team members.
• Excellent verbal and written communication skills, with a proven ability to engage with and influence a range of internal and external stakeholders at all levels, adapting message, style and manner as needed.
• Experience in developing communications strategies to support project and/or programme delivery.

Desirable criteria

• Experience of working with the voluntary-sector.
• Awareness of the key social issues affecting the voluntary sector and the communities it serves.

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